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您的职责和任务：
Drive and grow LPT service revenue and margin in Malaysia in a consistent and sustainable manner.
Deliver service sales KPIs including order intake, gross margin, digital products and individual performance targets.
Build and maintain strong, long-term relationships with customers in Malaysia.
Develop and execute Key Account Management strategies for major and long-term customers, including stakeholder mapping, OPEX planning, and maintenance strategy alignment.
Ensure a high level of customer satisfaction across all service touchpoints.
Actively promote the full range of GEA service offerings, including first service offers, spare parts packages, service agreements, audits, training, service digital products, and upgrades.
Maintain accurate and timely updates of CRM pipelines, business plans, and sales forecasts.
Lead and support continuous improvement initiatives within service sales.
Collaborate closely with remote service support and field service teams in Singapore and Indonesia.
Attend customer sites as required to support field service activities, with remote guidance from specialists when needed.
您的职责和任务：
Professional Requirements:
Degree in Engineering with a minimum of 2 years of sales experience, preferably in the service business.
Technical sales experience in process engineering systems (e.g. spray drying, powder handling, packing, liquid processing) within the food and dairy industry is an advantage.
Proven B2B service sales experience for complex processing lines, including costing, commercial negotiations, and frontline sales execution.
Experience in Key Account Management or similar roles is a plus.
Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) and CRM systems.
Strong communication, presentation, and negotiation skills in English.
Proficiency in Mandarin and Malay is an advantage.
Personal Profile:
Self-driven and able to operate independently with minimal supervision.
Commercially minded, service-oriented, and results-focused.
Strong sense of ownership and accountability.
Team player with strong interpersonal and stakeholder management skills.
Analytical, structured, and capable of solving problems through pragmatic and adaptive approaches.
Comfortable working in a fast-paced, international environment.
Motivated to continuously learn and develop professionally.
About GEA
GEA 是食品和饮料加工行业最大的供应商之一，它还为许多其他加工行业提供服务。超过 60 个国家/地区的大约 18,000 名员工都为 GEA 的成功做出了重要贡献 – 快来加入我们！我们提供充满趣味和挑战的任务、与国际团队共处的积极工作环境以及在全球性公司成长和发展的个人机遇。
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GEA 的历史可以追溯到 140 多年前。如今，我们在富有弹性的客户行业开展业务，拥有超过 18,000 名敬业的员工，并与 150 多个国家/地区开展业务。
