Technical Specialist (Powder Handling)
Malaysia, Shah Alam
职位福利
工作机会
您的职责和任务：
Sales & Commercial Technical Support
Lead technical engagement with service sales and key account teams to shape winning service upgrade strategies from early customer interaction through deal closure.
Translate customer needs, constraints, and pain points into clear technical scopes, solution concepts, and value-based proposals.
Provide technical support during customer discussions and negotiations to build confidence in solution feasibility, execution readiness, and risk management.
Proposal Excellence & Win-Rate Ownership
Own the technical quality, competitiveness, and clarity of quotations and service upgrade proposals.
Drive higher win rates by ensuring solutions are fit-for-purpose, differentiated, and commercially viable.
Optimize offer preparation time, rework, and margin leakage through standardized solution concepts, costing logic, and engineering deliverables.
Analyze lost bids and proposal feedback to systematically close technical, scope, or costing gaps.
Design & Engineering Support
Develop and review process concepts, layouts, P&IDs, and technical specifications for powder handling service upgrades.
Lead equipment selection and sizing for powder handling applications including dry blending, pneumatic conveying, powder tipping, sieving, air dehumidification, powder packaging and others
Ensure proposed solutions are technically robust, scalable, and aligned with execution capabilities and internal standards.
Site Survey, Plant Health Check & Opportunity Identification
Conduct site surveys, audits, and plant health checks to assess customer needs, process performance, equipment condition, hygiene, safety, and compliance.
Identify bottlenecks, risks, and improvement opportunities and convert findings into actionable, quotable service upgrade opportunities.
Technical Problem Solving & Execution Support
Lead structured troubleshooting of powder handling and process issues, remotely and on site.
Perform root cause analysis for recurring problems and define practical corrective and preventive solutions.
Provide technical support during commissioning, start-up, and critical service interventions when required.
Knowledge and Standards
Own the development and continuous improvement of standardized powder handling service upgrade solutions, including scope definitions, engineering deliverables, and technical assumptions.
Institutionalize lessons learned from proposals, site surveys, and executed projects to enable reuse, consistency, and scalability across the organization.
您的职责和任务：
Professional Requirements
Bachelor’s degree or higher in Chemical Engineering, Mechanical Engineering, Process / Automation Engineering, or equivalent engineering degree.
5 - 7 years of relevant engineering experience in powder handling processing or technical sales support within food, dairy, or chemical industries.
Strong understanding of powder behavior, solids handling, and hygienic design principles.
Proven experience supporting quotations, proposals, and customer-facing technical discussions.
Ability to translate technical complexity into clear, customer-relevant value propositions.
Hands-on project / engineering work experience with powder handling equipment and systems is mandatory requirement.
Familiarity with process automation (PLC / HMI / SCADA) is an advantage
Personal Profile
Strong customer-facing and communication skills.
Structured, solution-oriented, and commercially aware.
Comfortable operating between sales, engineering, and service execution teams.
Willing to travel to customer sites as required.
Proactive, hands-on, and driven to deliver practical solutions.
About GEA
GEA 是食品和饮料加工行业最大的供应商之一，它还为许多其他加工行业提供服务。超过 60 个国家/地区的大约 18,000 名员工都为 GEA 的成功做出了重要贡献 – 快来加入我们！我们提供充满趣味和挑战的任务、与国际团队共处的积极工作环境以及在全球性公司成长和发展的个人机遇。
相关职位
GEA 职业
加入杰出雇主
GEA 获得欧洲杰出雇主调研机构认证为杰出雇主。我们在领导力、道德与诚信以及可持续发展方面表现优异。
GEA 职业
充满机遇的世界
我们是一家全球工业工程公司，也是世界上食品、饮料和制药等行业最大的系统供应商之一。GEA 在世界各地提供令人振奋且多样化的培训和职业机会。
GEA 职业
关于 GEA
GEA 的历史可以追溯到 140 多年前。如今，我们在富有弹性的客户行业开展业务，拥有超过 18,000 名敬业的员工，并与 150 多个国家/地区开展业务。
