Technical Service Support Engineer
Belgium, Halle
Werkvoordelen
Vacature
Uw verantwoordelijkheden en taken:
As Technical Service Support Engineer, you will be a key technical partner for customers, service teams, and sales colleagues. You will provide technical guidance, develop service solutions, and help ensure customers get the most value from their equipment.
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Your Responsibilities:
Support Service Account Managers and regional teams with technical expertise during the sales process.
Identify and recommend the correct spare parts based on customer requirements and equipment configurations.
Develop spare parts packages, service documentation, and maintenance plans.
Provide remote technical support and troubleshooting to customers and field service engineers worldwide.
Prepare technical proposals for equipment upgrades and modifications
Contribute to technical training programs for customers and colleagues.
Support the resolution of complaints, claims, and technical issues in collaboration with internal experts.
Uw profiel en kwalificaties:
A Bachelor's or master’s degree in mechanical, electrical, process engineering, or a related technical discipline.
Hands-on technical knowledge of pharmaceutical OSD equipment.
Strong analytical and problem-solving skills.
Experience working with Microsoft Office and modern digital tools, including AI-supported solutions.
Excellent communication skills and the ability to work effectively with customers and international stakeholders.
The ability to interpret technical documentation such as drawings, schematics, specifications, and P&IDs.
Experience in spare parts, service operations, installed-base management, or after-sales support is considered an advantage.
Excellent command of the Dutch and English language, both verbally and in writing.
Our offer:
A competitive salary package including, meal vouchers, group insurance, health insurance, etc.
20 vacation days + 12 ADV days (40 hours working week)
An international work environment and opportunity to work with top pharma customers.
Working from home is possible 2 days per week based on full time employment.
GEA will invest in your personal development and support internal as well as external training programs for your further development. Possibility to grow and develop into other roles at GEA.
Ability to work in an environment where innovation and change is part of the everyday culture.
What happens once you have applied?
You will receive an e-mail when your application has been processed.
One of our Talent Acquisition Partners will assess whether the application meets the qualifications of the position. If your application has been successfully reviewed, you will be invited for an initial interview, either virtually or in person. We usually make a decision after the second/third interview. Do not hesitate to contact our team at any stage of your application.
Over GEA
GEA een van de grootste leveranciers voor de voedselverwerkende industrie en een breed scala van andere verwerkende industrieën. Ongeveer 18.000 werknemers in meer dan 60 landen leveren een belangrijke bijdrage aan GEA’s succes – kom werken bij GEA! Wij bieden interessante, uitdagende taken, een positieve werkomgeving in internationale teams en mogelijkheden voor persoonlijke ontwikkeling en groei in een wereldwijd bedrijf.
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Kom werken bij een topwerkgever
GEA is gecertificeerd als Topwerkgever door het Top Employers Institute van Europa. We scoren hoog op het gebied van leiderschap, etniciteit, integriteit, en duurzaamheid.
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Een wereld van kansen
We zijn een van 's-werelds grootste leveranciers van systemen en componenten voor de voedingsmiddelen-, dranken, farmaceutische industrie en agragrische sector. GEA biedt overal ter wereld spannende en diverse trainings- en carrièremogelijkheden.
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Over GEA
GEA’s historie gaat meer dan 140 jaar terug. Tegenwoordig werken we in veerkrachtige klantensectoren met een toegewijd personeelsbestand van meer dan 18.000 medewerkers en zijn we actief in meer dan 150 landen.
