Investing in GEA equipment goes far beyond the initial purchase. We take a proactive approach to customer care with a range of service packages that have been specifically designed to keep your technology up-to-date, fully operational and compliant with current good manufacturing practices. Our focus is your peace of mind and eliminating downtime.
Maintaining and optimizing your plant’s control system is essential to ensure maximum efficiency and productivity. And, as your facility expands and technology continues to advance, keeping pace can be challenging. To help you achieve operational excellence, GEA Codex® Service solutions ensure that your control system delivers peak performance.
GEA Codex® Asset Care: Protect Your Control System from Security Threats
Cybersecurity is a top priority in today's interconnected world. As such, our services are designed to protect your control system and keep it safe from cyberattacks and other security threats. GEA Codex® Asset Care secures the longevity and optimal performance of your control system. Our solution includes regular audits and maintenance plans to ensure that your system remains up-to-date and operating at maximum efficiency. It also includes an asset management inventory to help you monitor and manage your assets effectively, ensuring that you always have the right equipment in place to support your operations. Discover more
GEA Codex® Remote Support: Maximize Your Uptime with Remote Monitoring
Our maintenance and remote support services are designed to minimize downtime and reduce maintenance costs. We use remote monitoring and diagnostic tools to solve unexpected situations before they become major problems. Our team of experts can quickly diagnose and find a solution to any issues that arise, ensuring that your plant remains operational and productive. Discover more
GEA Codex® Academy: Empower Your Workforce with Knowledge
Our service offering provides a flexible and convenient way to increase your team’s performance. Our experienced trainers have created training programs to meet your specific needs, allowing your personnel to learn at their own pace and in their own time. With interactive modules and practical exercises, our GEA Codex® Academy training platform provides the knowledge and tools necessary to get the most out of your control system. Our support staff are also available on request to provide guidance along the way. Whether you require on-site or online training, we offer flexible solutions to fit your schedule and requirements. Discover more
Offering proactive assistance, which helps customers to expedite troubleshooting and rapidly identify any issues, our services ensure that you are equipped with the tools, knowledge, and support you need to optimize your control system’s performance, minimize downtime and ensure the safety and security of your data and systems.
GEA enhances your performance and drives innovation by leveraging new technologies and incorporating current processes to meet changing business needs. We increase your productivity by providing direct access to a trusted expert who knows your business; our skilled engineers can give you the right advice, when you need it, concerning your machine, line or facility. Contact us today to learn how we can help you to optimize your plant's control system.
Produits associés

GEA Codex® MES
GEA Codex® MES is a suite of applications that meet the current and future demands of manufacturing execution systems and manufacturing operations management (MES/MOM), including interfacing with enterprise resource planning (ERP) systems.

GEA Codex® Process Control
GEA Codex® Process Control allows you to monitor and control all your processes — either batch or continuous, from single machines to large complex process lines — in real-time with a high degree of customization based on customer needs and expectations.
GEA Insights

La percée qui a révolutionné le séchage par atomisation
En 1976, les ingénieurs de NIRO répondaient à un défi concurrentiel en repensant ce que pouvait faire le séchage par atomisation. Leur idée est à l'origine du sécheur-atomiseur à plusieurs étages MSD. Cinquante ans plus tard, ce même principe fondamental aide à transformer les liquides en poudres, qui sont utilisées dans des produits nutritionnels essentiels et des médicaments importants partout dans le monde. Perfectionné au cours de plusieurs décennies d'expertise technique, d'enquêtes clientèle et de développement continu, le MSD est une histoire d'innovation aux retombées durables.

Au-delà des machines : exploiter les gisements de performance des installations
Ce n'est pas parce que vous avez des machines efficaces que votre usine l'est. Une trajectoire d'amélioration efficace commence souvent par une analyse qui ne se limite pas aux équipements pris individuellement, et cherche à comprendre comment les processus, les systèmes énergétiques et les décisions opérationnelles s'influencent mutuellement. C'est une démarche holistique, conçue pour repérer des opportunités qui, sans cela, risqueraient de passer inaperçues.

Comment une vanne révolutionne la production des aliments et des boissons
Dans les installations agroalimentaires, les vannes sont généralement actionnées en utilisant de l'air comprimé. La technologie d'actionnement GEA Hydract® Actuation Technology, quant à elle, actionne les vannes en utilisant de l'eau, au sein d'un circuit fermé à commande numérique. Résultat, une vanne peut être maintenue en place de manière exacte et réglée par petits paliers. Cela se traduit par une consommation d'énergie en baisse et un meilleur contrôle.
