Technical Service Support Engineer
Belgium, Wommelgem
Benefícios do cargo
Вакансия
Ваши обязанности и задачи:
As Technical Service Support Engineer, you will be a key technical partner for customers, service teams, and sales colleagues. You will provide technical guidance, develop service solutions, and help ensure customers get the most value from their equipment.
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Your Responsibilities:
Support Service Account Managers and regional teams with technical expertise during the sales process.
Identify and recommend the correct spare parts based on customer requirements and equipment configurations.
Develop spare parts packages, service documentation, and maintenance plans.
Provide remote technical support and troubleshooting to customers and field service engineers worldwide.
Prepare technical proposals for equipment upgrades and modifications
Contribute to technical training programs for customers and colleagues.
Support the resolution of complaints, claims, and technical issues in collaboration with internal experts.
Ваш профиль и квалификация:
A Bachelor's or master’s degree in mechanical, electrical, process engineering, or a related technical discipline.
Hands-on technical knowledge of pharmaceutical OSD equipment.
Strong analytical and problem-solving skills.
Experience working with Microsoft Office and modern digital tools, including AI-supported solutions.
Excellent communication skills and the ability to work effectively with customers and international stakeholders.
The ability to interpret technical documentation such as drawings, schematics, specifications, and P&IDs.
Experience in spare parts, service operations, installed-base management, or after-sales support is considered an advantage.
Excellent command of the Dutch and English language, both verbally and in writing.
Our offer:
A competitive salary package including, meal vouchers, group insurance, health insurance, etc.
20 vacation days + 12 ADV days (40 hours working week)
An international work environment and opportunity to work with top pharma customers.
Working from home is possible 2 days per week based on full time employment.
GEA will invest in your personal development and support internal as well as external training programs for your further development. Possibility to grow and develop into other roles at GEA.
Ability to work in an environment where innovation and change is part of the everyday culture.
What happens once you have applied?
You will receive an e-mail when your application has been processed.
One of our Talent Acquisition Partners will assess whether the application meets the qualifications of the position. If your application has been successfully reviewed, you will be invited for an initial interview, either virtually or in person. We usually make a decision after the second/third interview. Do not hesitate to contact our team at any stage of your application.
О GEA
Компания GEA — один из крупнейших поставщиков технологических решений для пищевой промышленности, а также для многих других отраслей. Примерно 18 000 сотрудников в более чем 60 странах вносят значительный вклад в успех GEA — приходите и присоединяйтесь к ним! Мы предлагаем интересные и сложные задачи, благоприятную рабочую среду в международных командах и возможности для личного развития и роста в глобальной компании.
Связанные вакансии
Карьера в компании GEA
Присоединяйтесь к топовому работодателю
Компания GEA сертифицирована Top Employers Institute как топовый работодатель Европы. Мы получили высокие оценки за лидерство, соблюдение принципов деловой этики, а также устойчивое развитие.
Карьера в компании GEA
Мир возможностей
Мы являемся глобальной компанией в сфере производственных технологий и одним из крупнейших в мире поставщиков систем для пищевой промышленности, производства напитков, фармацевтики и многих других отраслей. Компания GEA предлагает интересные и разнообразные возможности обучения и карьерного роста по всему миру.
Карьера в компании GEA
О компании GEA
История компании GEA насчитывает более 140 лет. Сегодня мы работаем в устойчивых отраслях промышленности, в которых занято более 18 000 сотрудников, и ведем бизнес более чем в 150 странах.
