Freight, Logistic & Warehouse Specialist

Freight & Cross-Trade Management

• Manage all local and cross-border freight processes within the GEA Africa region, with a key focus on non-standard shipments and cross-trade movements.
• Maintain freight SOPs and develop standard country guidelines (Africa Workbook) with expected cost frameworks.
• Serve as the company representative for customs compliance and ensure adherence to applicable legislation.
• Manage requests for quotes (RFQs) and forwarding instructions, ensuring timely communication with relevant parties.
• Address and resolve logistical issues and complaints as they arise.
• Provide after-hours support for urgent shipment issues.

Warehousing Support (Backup Role)

• Act as backup operational support for warehousing activities in Cape Town and Johannesburg.
• Provide assistance to warehouse teams during periods of high demand or in the absence of key staff.
• Support receipting, dispatch, stock movements, and inventory accuracy initiatives as required.
• Collaborate with the National Warehouse Manager on SOP alignment and issue resolution.

ERP SAP Support

• Provide first-line support in freight and warehouse-related ERP transactions.
• Assist in testing and refining SAP processes during rollout phases.
• Identify and escalate system-related process gaps or improvement opportunities.

Supplier & Partner Management

• Manage relationships with preferred vendors: freight forwarders, couriers, and road freight providers.
• Coordinate RFQs, rate reviews, Globel SLA evaluations, and dispute resolution.

Document Control & Compliance

• Ensure timely and accurate preparation of import/export documentation.
• Manage licenses, COCs, SAD500s, and 0% VAT documentation.
• Ensure proper record-keeping and audit readiness

Cost Control

• Drive freight consolidation and cost-effective routing.
• Verify all freight charges and ensure proper cost allocation.
• Manage exception handling and quotation escalation processes

Training & Development

• Deliver structured training to internal stakeholders on freight processes and compliance.
• Create and distribute bulletins and updated SOPs.
• Provide guidance on terms of sale, customs risks, and regulatory changes

Performance Monitoring & Risk Management

• Develop and track KPIs across freight and warehouse-related activities.
• Identify and mitigate logistics risks.
• Support the adoption of digital tools for visibility, tracking, and reporting

• Tertiary qualification or certificate in Logistics.
• 2 years' experience in Forwarding & Clearing.
• Practical working knowledge of warehouse operations and ERP systems (SAP preferably).
• Advanced knowledge of freight, customs, and warehousing procedures.
• Strong analytical skills with cost-conscious decision-making.
• Experience with ERP systems (SAP experience is an advantage).
• Ability to work independently, multitask, and provide hands-on support.
• Excellent communication and stakeholder engagement skills.
• Proficient in Microsoft Excel, Word, and Outlook.