We are committed to making DairyRobot installations faster and more efficient for our dealer network. By actively listening to dealer feedback through surveys, workshops, and meetings, we have developed a series of improvements tailored to your needs. The outcome is what we have named Dealer Efficiency through Assembly & Logistics (DEAL).
DEAL translates dealer experience into installation improvements that make a difference.
DEAL wasn’t created behind a desk – it was developed hand in hand with our dealers. Their feedback from GEA Dealer Days, peer groups, and direct interviews formed the foundation of this project. They told us what works, what doesn’t, and where installation could be easier, faster, and more reliable. Every improvement in DEAL reflects their real-world experience – not internal assumptions. Our development teams then turned this input into practical, field-tested solutions that make a real difference on the farm.
DEAL introduces targeted improvements that make the installation process easier, faster, and more reliable – developed from real-world practice and aligned with dealers.
A new packaging and delivery concept minimizes on-site searching and sorting. Clear labels and structured delivery groups show at a glance which materials belong to each installation step.
Technical details were optimized to simplify assembly – with new mounting aids and improved cable routing for the Guided Exit, making setup easier and more ergonomic.
What can be done in the factory is now pre-assembled – like the pre-dip pump and wiring components – saving time and simplifying on-farm setup.
New quick guides and clearly structured diagrams make installation more intuitive – helping installers find the next step faster without unnecessary searching or questions.
With DEAL, the installation of the R9500 becomes noticeably easier, faster, and more reliable for dealers. The measures were specifically developed to solve typical setup challenges. The results:
We are excited to introduce the first of three release packages, each designed to support you in delivering even greater efficiency and success. We want to ensure that you are as competitive as possible, which will allow your business to become even more efficient.
In our first release, we’re targeting a significant reduction in installation time for the DairyRobot R9500. How? With smarter logistics and time-saving pre-assembly measures. From the updated Pre-Dip Unit and Filter + Safety Assembly to optimized delivery groups and clearer packaging – every improvement is designed to make your work on site faster, smoother, and more efficient.
Implemented in orders leaving factory: 1. Sept. 25
Faster Installation:
All Pre-Dip components now come pre-assembled on the dosing unit—no on-site assembly needed.
Clear Scope:
Applies to all customer orders entered after May 9, 2025, and to orders with a required delivery date after September 1, 2025.
Easy Identification:
For new orders, the Pre-Dip supply hose (12mm & 8mm) will be delivered in orange. For adjusted orders, the natural color hose can still be used.
Benefit:
Dealers save time, reduce installation errors, and enjoy a smoother setup process.
Implemented in orders leaving factory: 1. Sept. 25
Time-Saving:
The safety assembly will now be delivered pre-assembled—no more on-site assembly needed.
Clear Scope:
Applies to all customer orders entered after April 16, 2025, and to orders with a required delivery date after September 1, 2025.
Exceptions:
The water filter and mounting bracket will still be delivered separately (not pre-assembled).
Benefit:
Dealers benefit from faster, easier installations and reduced assembly errors.
Affects orders inputted into the system as of: July 2025 (Order Intake)
Simplified Installation:
All parts needed for each robot component are grouped together in clearly labeled delivery groups—no more sorting during installation.
Easy Identification:
Large, visible abbreviations on package labels and loading lists make it quick to find what you need during unloading and inspection.
Faster Unloading & Inspection:
Grouping parcels by delivery group reduces time spent sorting and checking incoming goods.
Benefit:
Dealers save time and effort at every step—from truck unloading to installation—making your operations smoother and more efficient.
Available as of: July 2025
Accurate Installation:
Correct door post placement is crucial for reliable robot operation—especially the door lock.
Easy & Reliable:
GEA now provides a special assembly gauge to quickly ensure perfect positioning every time.
Universal Fit:
One tool (Part No. 7821-9926-180) works for both left- and right-hand robots—just flip it over. Suitable for the R9500 & R9650.
Benefit:
Dealers can install with confidence, reduce errors, and ensure optimal robot performance.
Go-Live Date: July 2025
The installation and commissioning steps are not always shown in chronological order in the current manual (7821-90XX-021, section 3). A check list has now been included in the user manual which allows for a step-by-step install from start to finish.
Follow Steps in Order:
Work through the installation steps in the order provided.
Easy Reference:
Detailed information for each step is referenced (manual/chapter).
Stay Organized:
Each step can be marked as completed for better overview.
Benefit:
Dealers enjoy a clearer, more organized installation process—saving time and reducing errors.
Implemented in orders leaving factory: June 2025
More Flexibility:
All cables and hoses are now delivered in one continuous piece per type—no more multiple short lengths.
Simpler Installation:
Labels for each required length are attached to the single piece, so you can cut to size as needed on-site.
Less Searching:
No need to hunt for the right length—everything you need is in one place.
Benefit:
Dealers save time, reduce confusion, and gain flexibility during installation.
Implemented in orders leaving factory: Mid July 25
Before:
Dealers had to route the cable all the way from the end frame, under the base plate, through the milking unit, and into the control cabinet for connection.
Now:
Benefits: