Technical Service Support Engineer
Belgium, Wommelgem
Avantages sociaux
Offre d’emploi
Vos responsabilités et vos tâches :
As Technical Service Support Engineer, you will be a key technical partner for customers, service teams, and sales colleagues. You will provide technical guidance, develop service solutions, and help ensure customers get the most value from their equipment.
.
Your Responsibilities:
Support Service Account Managers and regional teams with technical expertise during the sales process.
Identify and recommend the correct spare parts based on customer requirements and equipment configurations.
Develop spare parts packages, service documentation, and maintenance plans.
Provide remote technical support and troubleshooting to customers and field service engineers worldwide.
Prepare technical proposals for equipment upgrades and modifications
Contribute to technical training programs for customers and colleagues.
Support the resolution of complaints, claims, and technical issues in collaboration with internal experts.
Votre profil et vos qualifications :
A Bachelor's or master’s degree in mechanical, electrical, process engineering, or a related technical discipline.
Hands-on technical knowledge of pharmaceutical OSD equipment.
Strong analytical and problem-solving skills.
Experience working with Microsoft Office and modern digital tools, including AI-supported solutions.
Excellent communication skills and the ability to work effectively with customers and international stakeholders.
The ability to interpret technical documentation such as drawings, schematics, specifications, and P&IDs.
Experience in spare parts, service operations, installed-base management, or after-sales support is considered an advantage.
Excellent command of the Dutch and English language, both verbally and in writing.
Our offer:
A competitive salary package including, meal vouchers, group insurance, health insurance, etc.
20 vacation days + 12 ADV days (40 hours working week)
An international work environment and opportunity to work with top pharma customers.
Working from home is possible 2 days per week based on full time employment.
GEA will invest in your personal development and support internal as well as external training programs for your further development. Possibility to grow and develop into other roles at GEA.
Ability to work in an environment where innovation and change is part of the everyday culture.
What happens once you have applied?
You will receive an e-mail when your application has been processed.
One of our Talent Acquisition Partners will assess whether the application meets the qualifications of the position. If your application has been successfully reviewed, you will be invited for an initial interview, either virtually or in person. We usually make a decision after the second/third interview. Do not hesitate to contact our team at any stage of your application.
À propos de GEA
GEA est un des premiers fournisseurs de l’industrie agroalimentaire et d’un vaste éventail d’autres industries de process. Ses quelques 18 000 collaborateurs dans plus de 60 pays contribuent largement au succès de GEA : rejoignez-les ! Nous proposons des tâches intéressantes et stimulantes, un environnement de travail positif dans des équipes internationales et des opportunités de développement personnel et d’évolution dans une entreprise mondiale.
Emplois connexes
Opportunités de carrière chez GEA
Rejoignez un employeur de référence
GEA est certifié « Top Employer » (Meilleur employeur) en Europe par le Top Employers Institute. Nous sommes très bien notés dans, en particulier, les catégories Leadership, Éthique et Intégrité, et Développement durable.
Opportunités de carrière chez GEA
Un monde de possibilités
Nous sommes une société internationale de génie industriel et l’un des plus premiers fournisseurs de systèmes au monde pour les secteurs de l’alimentation, des boissons et des produits pharmaceutiques, et de nombreuses autres industries. GEA offre des opportunités de carrière et de formation extrêmement diversifiées et intéressantes dans le monde entier.
Opportunités de carrière chez GEA
À propos de GEA
GEA doit son visage actuel à l’évolution qui est la sienne depuis plus de 140 ans. Nous opérons aujourd’hui dans des secteurs résilients avec plus de 18 000 collaborateurs engagés et travaillons avec plus de 150 pays.
