About the position
Your responsibilities and tasks
Responsibilities / Tasks
- Drive Service Sales activities for Separation and Homogenization within PFP.
- Reviewing RFQs and clarifying customer requirements.
- Prioritize initiatives through close engagement with peers & Head of PFP Service.
- Develop, implement, and utilize Service Sales tools – I-Base and CRM and other tools currently under development.
- Operate in partnership with new equipment / project sales teams to identify “up-sell” and “cross-sell” opportunities, to maximize revenue and improve overall customer experience.
- Effect sales of GEA PFP equipment services for GEA Africa; representing the company in a professional manner in the fields of spare parts, repairs and field service.
- Travel to potential and existing customers (iBase) - securing additional orders / agreements for spare parts, repairs, service projects, and field service. The customer visits shall include necessary presentations / demonstrations as required to enhance the sales opportunity and promote GEA. These visits need to be planned on CRM and minutes included.
- Actively promote smaller scale projects (Upgrades / Modernization).
- Assist with large project spare parts / repair orders – provide quotes, follow up and ensure the sale is executed in a timely manner.
- Participate in the negotiation of offers, quotations, and contracts (T&Cs).
- Self-starter to complete tasks in a timeous manner.
- Assist with on-site execution of services and small-scale service projects.
Your profile and qualifications
- Commercial Qualification with technical background.
- 5 years' experience in Separation and Homogenization equipment.
- Skills in providing support for life cycle services in an Engineering or FMCG environment.
- Ms Office.
About GEA
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
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We’re a global industrial engineering company and one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors, and many others. GEA offers exciting and diverse training and career opportunities around the world.
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About GEA
GEA’s heritage stretches back more than 140 years. Today, we operate in resilient customer industries with a dedicated workforce of more than 18,000 employees and conduct business with more than 150 countries.
