About the position
Your responsibilities and tasks
As Spare Parts Sales Specialist you will be the primary point of contact for customer inquiries, orders, and after-sales support. You will coordinate activities across different stakeholders while ensuring customers receive timely updates and support. The working hours in this position are expected to be around 25 hours per week.
More specifically, you will:
- Process incoming inquiries and orders and issue order confirmations.
- Support customers with technical questions in collaboration with factory experts.
- Manage warranty claims and customer complaint resolution processes.
- Coordinate service activities and arrange field service visits.
- Ensure high customer satisfaction through effective communication and timely follow-up.
- Monitor and analyze relevant performance metrics and provide regular updates to management.
Your profile and qualifications
We are looking for someone who brings experience from customer support and enjoys working in a technical environment.
To succeed in the role, you have:
- Experience working with SAP and CRM systems.
- Good knowledge of the Microsoft Office package.
- Technical knowledge, preferably within hygienic valves and pumps.
- Experience working with customer support.
Would you like to know more?
If you would like to find out more about this position before submitting your application, please do not hesitate to contact Frank Christensen, Head of Nordic Flow Technology, Mobil +45 52506667.
We will process the applications as we receive them, so please submit your application as soon as possible.
Please apply via the indicated link. Please note that GEA exclusively uses electronic recruiting, and only applications received through our application system will be considered.
About GEA
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
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Join a top employer
GEA is certified as a Top Employer by the Top Employers Institute for Europe. We have high scores for Leadership, Ethics & Integrity and Sustainability.
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A world of opportunities
We’re a global industrial engineering company and one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors, and many others. GEA offers exciting and diverse training and career opportunities around the world.
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About GEA
GEA’s heritage stretches back more than 140 years. Today, we operate in resilient customer industries with a dedicated workforce of more than 18,000 employees and conduct business with more than 150 countries.
