F&P Field Service Engineer - Automation
Mexico, Mexico City
Job benefits
About the position
Your responsibilities and tasks
Automation Support During Services
Execute automation-related tasks during preventive and corrective maintenance of filling and packaging machines.
Diagnose and resolve issues related to PLC logic, HMI interfaces, sensors, actuators, servo/drive systems, and communication networks.
Perform software adjustments, parameter tuning, and functionality testing.
Startup & Commissioning Activities
Support automation commissioning of filling equipment after overhauls, rebuilds, upgrades, or major service interventions.
Validate machine sequences, interlocks, safety circuits, and system integration with upstream/downstream equipment.
Ensure machines reach rated performance, efficiency, and quality KPIs.
Troubleshooting & Technical Support
Provide on-site and remote troubleshooting to minimize downtime and ensure production continuity.
Conduct root‑cause analysis and implement corrective actions to prevent recurring automation failures.
Documentation & Reporting
Prepare service reports, findings, and recommended actions after each intervention.
Update and maintain machine configurations, software backups, and technical documentation.
Communicate technical information clearly to customers and internal stakeholders.
Customer Interaction & Technical Guidance
Provide technical guidance to operators and maintenance personnel regarding automation systems.
Train customer staff on proper use, troubleshooting, and basic diagnostics of filling automation.
Represent the company professionally on-site, ensuring customer satisfaction.
Compliance, Safety & Quality
Follow corporate safety procedures, lock-out/tag-out (LOTO), and risk assessments during all interventions.
Ensure all automation modifications comply with internal standards and customer requirements.
Promote continuous improvement and operational excellence during field activities.
Collaboration & Coordination
Work alongside mechanical, electrical, and process engineers to ensure aligned service execution.
Coordinate with project teams for upgrades, retrofits, and complex service events.
Escalate critical issues to central engineering when required.
Your profile and qualifications
Degree in engineering career (Industrial, Electrical, Automation, Mechatronics).
English proficiency (B2).
3+ years of experience working as an automation engineer in Filling & Packaging.
Electricity, automation, control, and pneumatics.
PLC programming.
Siemens
CODESYS
Rockwell
SCADA Programming.
Siemens
Schneider
Wonderware
Rockwell Factory Talk
About GEA
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
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Join a top employer
GEA is certified as a Top Employer by the Top Employers Institute for Europe. We have high scores for Leadership, Ethics & Integrity and Sustainability.
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A world of opportunities
We’re a global industrial engineering company and one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors, and many others. GEA offers exciting and diverse training and career opportunities around the world.
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About GEA
GEA’s heritage stretches back more than 140 years. Today, we operate in resilient customer industries with a dedicated workforce of more than 18,000 employees and conduct business with more than 150 countries.
