工作机会
The Technical Support Manager serves as the regional technical authority for the Valves & Pumps business across APAC. The role provides application expertise, technical leadership and customer-facing support to sales teams, distributors and end users, while driving technical excellence, capability development and successful project execution across the region.
您的职责和任务：
- Act as the regional technical expert for the Valves & Pumps portfolio across APAC
- Provide advanced application engineering and product selection support to sales teams, distributors, OEMs, EPCs and end users
- Support strategic customer projects through technical consulting, solution development and application expertise
- Lead technical discussions, product presentations and customer workshops to strengthen GEA's market position and technical differentiation
- Develop and deliver technical training programs to sales teams, distributors and customers across the region
- Support specification activities and provide technical guidance during project development and quotation phases
- Conduct site visits, troubleshooting, root cause analysis and commissioning support where required
- Support quality issue resolution and customer claim investigations in collaboration with factory and quality teams
- Collect, analyse and communicate market feedback, competitor intelligence and customer requirements to support business and product development
- Act as the technical focal point between customers, distributors, sales organizations, factories and product management teams
- Contribute to new product introductions, localization initiatives and continuous improvement activities
- Develop and maintain technical standards, application guidelines and best practices to enhance technical capabilities across APAC
您的职责和任务：
- Bachelor's degree in Mechanical Engineering, Chemical Engineering, Process Engineering, Food Engineering or a related technical discipline
- Minimum 3-5 years of experience in technical support, application engineering, process engineering or technical sales support within industrial process equipment
- Strong technical knowledge of hygienic and aseptic processing applications, preferably within dairy, food, beverage, brewery and pharmaceutical industries
- Experience with valves, pumps, process components or related fluid handling technologies is highly desirable
- Proven ability to support customer projects, technical solution development and troubleshooting activities
- Experience working with distributors, OEMs and EPCs is an advantage
- Strong analytical and problem-solving capabilities with a structured and solution-oriented approach
- Excellent communication and presentation skills, with the ability to engage both technical and commercial stakeholders
- Strong customer orientation and the ability to translate customer requirements into practical technical solutions
- Self-motivated team player with the ability to work effectively across different countries, cultures and functions
- Fluent in English, both written and spoken
- Proficient in Microsoft Office applications and CRM systems
关于GEA
GEA 是食品和饮料加工行业最大的供应商之一，它还为许多其他加工行业提供服务。超过 60 个国家/地区的大约 18,000 名员工都为 GEA 的成功做出了重要贡献 – 快来加入我们！我们提供充满趣味和挑战的任务、与国际团队共处的积极工作环境以及在全球性公司成长和发展的个人机遇。
GEA 是一个对所有申请者一视同仁的雇主。因此，不论年龄、性别、种族、肤色、宗教、世界观、国籍、遗传、残疾、性别认同、婚姻状况、性取向、退伍军人身份或适用法律要求的任何其他受保护特征，申请者都会平等的被纳入考量。我们欢迎残疾申请者，并且将会特别考虑具有同等资格的残疾申请者。
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GEA 的历史可以追溯到 140 多年前。如今，我们在富有弹性的客户行业开展业务，拥有超过 18,000 名敬业的员工，并与 150 多个国家/地区开展业务。
