职位福利
您的职责和任务：
For our offices Granollers we are currently looking for an Order Management Specialist to manage national accounts.
The main responsibilities are:
Customer service: Answer phone calls and manage requests made by customers, distributing the call to other colleagues if necessary / departments. Receive customer requests via email and take care of its management.
Eventually distributes requests from the common customer service Inbox to other colleagues in the department.
Quotation Management: Receives requests and manages quotations. Follows up the acceptance of the offers whenever possible and in any case at the request of his superior.
Order Management: Manage customer’s purchase orders. Create Sales orders, purchase goods to central warehouse and follow-up delivery.
Order delivery tracking, in coordination with Supply Chain & Logistics
Administrative management of service requests: Receives service requests and registers them in the system assigning initial date and service technician based on availability and area geographic (supported by Coordinator).
Invoicing of services: proforma and final, after verifying that the documentation and data are correct. Tracking and receipt of orders for billing. Arise credit notes in compliance with the general approval guidelines.
Management of maintenance contracts: registration of the relevant information of the contracts in the system, control of intervention dates, modifications in the list of materials during the term of the contract, billing.
Management of incidents that arise during each phase of the “order to cash” process until resolution
Travel management of the technicians and the rest of the colleagues
您的职责和任务：
Studies in Administration & Finance
Minimum 1-2 years of experience in the Back-office department (Order Manager role)
Training, knowledge, and experience in administration
Valuable to get experience as part of project management team
Sensitive leadership personality experienced in leading high performance production organizations
Spanish (Native)
English (Advanced); Portuguese would be an asset.
High performance and result orientation
Outstanding communication skills
Convincing personality successfully pushing for results despite facing resistance
Ability to communicate to with all levels within the organization
We offer:
Attractive compensation package aligned with experience and responsibilities.
Private health insurance plan
Employee Assistance Program
Flexible working hours and a hybrid working model (up to two days per week remote).
23 days of vacation per year.
Great work environment as part of a collaborative team
Continuous internal training and career development opportunities, both nationally and internationally.
The opportunity to join a company recognized as a Top Employer 2026.
关于GEA
GEA 是食品和饮料加工行业最大的供应商之一，它还为许多其他加工行业提供服务。超过 60 个国家/地区的大约 18,000 名员工都为 GEA 的成功做出了重要贡献 – 快来加入我们！我们提供充满趣味和挑战的任务、与国际团队共处的积极工作环境以及在全球性公司成长和发展的个人机遇。
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GEA 的历史可以追溯到 140 多年前。如今，我们在富有弹性的客户行业开展业务，拥有超过 18,000 名敬业的员工，并与 150 多个国家/地区开展业务。
