Вакансия
Ваши обязанности и задачи:
Technical Service & Troubleshooting
- Diagnose and resolve mechanical, electrical, and automation-related issues on Separators, Decanters, and Homogenizers.
- Perform preventive maintenance, corrective maintenance, and emergency breakdown support.
- Conduct root cause analysis (RCA) and recommend corrective actions to prevent recurring equipment failures.
- Support equipment installation, commissioning, start-up, and performance optimization.
- Perform vibration analysis, alignment checks, bearing replacement, seal replacement, and other mechanical service activities.
- Troubleshoot PLC, HMI, instrumentation, sensors, actuators, VFDs, and control systems.
- Ensure equipment operates according to OEM specifications and customer requirements.
Customer Support
- Provide technical consultation and training to customers' maintenance and operational teams.
- Prepare service reports detailing performed work, findings, recommendations, and spare parts requirements.
- Build and maintain strong relationships with customers to ensure high levels of service satisfaction.
- Respond promptly to customer service calls and emergency breakdown requests.
Planning & Documentation
- Plan and execute field service activities efficiently and safely.
- Identify spare parts requirements and support quotations for service activities.
- Maintain accurate service records and documentation.
- Ensure compliance with company quality, safety, and environmental standards.
Health, Safety & Compliance
- Adhere to company HSE policies and site safety regulations.
- Conduct risk assessments before performing service work.
- Ensure safe execution of mechanical and electrical troubleshooting activities.
Ваш профиль и квалификация:
Education
- Bachelor's Degree or Diploma in: Mechanical Engineering Mechatronics Engineering Electrical Engineering Automation Engineering or related technical disciplines
Experience
- Minimum 3-5 years of field service experience in industrial equipment, preferably: Separators Decanters Homogenizers Pumps Compressors Process equipment within Food, Dairy, Beverage, Palm Oil, Chemical, or Pharmaceutical industries
Technical Competencies
- Strong mechanical troubleshooting skills involving rotating equipment.
- Knowledge of bearings, seals, lubrication systems, motors, gearboxes, and drive systems.
- Experience with PLCs, HMIs, VFDs, field instrumentation, and industrial automation systems.
- Ability to read and interpret mechanical drawings, P&IDs, electrical schematics, and automation diagrams.
- Familiarity with vibration monitoring, condition monitoring, and predictive maintenance techniques.
- Experience in commissioning and start-up activities is highly preferred.
Personal Attributes
- Strong analytical and problem-solving skills.
- Customer-oriented with excellent communication skills.
- Ability to work independently and manage field service assignments.
- Willingness to travel extensively across Sumatra and other regions when required.
- Fluent in Bahasa Indonesia and basic English communication skills.
Key Performance Indicators (KPIs)
- Service response time
- First-time fix rate
- Equipment uptime improvement
- Customer satisfaction
- Service quality and safety compliance
- Preventive maintenance completion rate
О GEA
Компания GEA — один из крупнейших поставщиков технологических решений для пищевой промышленности, а также для многих других отраслей. Примерно 18 000 сотрудников в более чем 60 странах вносят значительный вклад в успех GEA — приходите и присоединяйтесь к ним! Мы предлагаем интересные и сложные задачи, благоприятную рабочую среду в международных командах и возможности для личного развития и роста в глобальной компании.
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Связанные вакансии
Карьера в компании GEA
Присоединяйтесь к топовому работодателю
Компания GEA сертифицирована Top Employers Institute как топовый работодатель Европы. Мы получили высокие оценки за лидерство, соблюдение принципов деловой этики, а также устойчивое развитие.
Карьера в компании GEA
Мир возможностей
Мы являемся глобальной компанией в сфере производственных технологий и одним из крупнейших в мире поставщиков систем для пищевой промышленности, производства напитков, фармацевтики и многих других отраслей. Компания GEA предлагает интересные и разнообразные возможности обучения и карьерного роста по всему миру.
Карьера в компании GEA
О компании GEA
История компании GEA насчитывает более 140 лет. Сегодня мы работаем в устойчивых отраслях промышленности, в которых занято более 18 000 сотрудников, и ведем бизнес более чем в 150 странах.
