Offre d’emploi
Vos responsabilités et vos tâches :
Location
This is a field-based position covering Somerset, Wiltshire and Gloucestershire, reporting directly to the Service Manager. The successful candidate will be responsible for supporting customers across the region and should be based within reasonable commuting distance of the territory.
Roles and Responsibilities
GEA Group Ltd operates within the industrial sector of the refrigeration industry, specialising in heavy commercial refrigeration plant systems. This role would ideally suit an engineer with experience in industrial refrigeration. We would also consider experienced engineers from the retail or supermarket sector who are looking to develop their career in large-scale industrial refrigeration.
This is a field-based role within a growing team of Service Engineers, offering strong technical exposure and career progression opportunities.
Adhere strictly to company policies and procedures.
Service and maintain heavy commercial refrigeration equipment and plant, including chilled water systems.
Work on a small amount of air-conditioning equipment.
Maintain a strong customer-focused approach throughout all processes, ensuring customer expectations are consistently met.
Primarily maintenance-based, while responding to reactive service calls when required.
Support the Service Manager in resolving technical issues and reducing repetitive service calls in a timely manner.
Promote system improvements and modifications to customers to enhance operational performance.
Provide technical support to apprentices and customers.
Ensure full compliance with Health, Safety & Quality regulations and policies.
Attend site visits to troubleshoot, rectify faults, and educate customers where necessary.
Conduct site audits.
No supermarket work.
Key Accountabilities
Ensure high levels of customer satisfaction.
Represent GEA Group professionally while on site.
Support capacity planning and work scheduling processes.
Maintain company technical and safety standards in accordance with Health & Safety procedures.
Recommend improvements where necessary and report accidents and near misses.
Provide technical support and coaching to team apprentices.
Remain up to date with safety standards and safety equipment requirements.
Champion and promote a strong safety culture in the workplace.
Votre profil et vos qualifications :
Mechanical or Electrical Engineering background.
Previous experience servicing and maintaining machinery.
City & Guilds 2079 qualification essential.
City & Guilds 2078 (Ammonia) preferred.
Strong understanding of Industrial and Commercial Heating & Refrigeration systems.
High standard of technical expertise across a variety of machinery and equipment.
Proactive problem solver with a solutions-focused approach.
Strong product and systems knowledge.
Good understanding of industry developments and best practices.
Ability to build and maintain long-term customer relationships.
Must have the legal right to work in the UK. Sponsorship is not available for this position.
À propos de GEA
GEA est un des premiers fournisseurs de l’industrie agroalimentaire et d’un vaste éventail d’autres industries de process. Ses quelques 18 000 collaborateurs dans plus de 60 pays contribuent largement au succès de GEA : rejoignez-les ! Nous proposons des tâches intéressantes et stimulantes, un environnement de travail positif dans des équipes internationales et des opportunités de développement personnel et d’évolution dans une entreprise mondiale.
Emplois connexes
Opportunités de carrière chez GEA
Rejoignez un employeur de référence
GEA est certifié « Top Employer » (Meilleur employeur) en Europe par le Top Employers Institute. Nous sommes très bien notés dans, en particulier, les catégories Leadership, Éthique et Intégrité, et Développement durable.
Opportunités de carrière chez GEA
Un monde de possibilités
Nous sommes une société internationale de génie industriel et l’un des plus premiers fournisseurs de systèmes au monde pour les secteurs de l’alimentation, des boissons et des produits pharmaceutiques, et de nombreuses autres industries. GEA offre des opportunités de carrière et de formation extrêmement diversifiées et intéressantes dans le monde entier.
Opportunités de carrière chez GEA
À propos de GEA
GEA doit son visage actuel à l’évolution qui est la sienne depuis plus de 140 ans. Nous opérons aujourd’hui dans des secteurs résilients avec plus de 18 000 collaborateurs engagés et travaillons avec plus de 150 pays.
