Service Engineer - Bakery
Malaysia, Shah Alam
Avantages sociaux
Offre d’emploi
Vos responsabilités et vos tâches :
1. Installation & Commissioning
Install and commission automated bakery production lines.
Perform system integration with PLC systems, HMI/SCADA interfaces, Sensors and instrumentation.
Conduct factory acceptance tests (FAT) and site acceptance tests (SAT).
2. Advanced Troubleshooting
Diagnose and resolve complex faults in:
a) Electrical systems (motors, drives, panels)
b) Instrumentation (temperature, pressure, flow sensors)
c) Control systems (PLC, PID loops, HMI interfaces)
Troubleshoot oven-specific issues such as:
a) Temperature uniformity deviations
b) Burner or heating element performance
c) Airflow/fan control issues
Analyze root causes and implement corrective and preventive actions.
3. Preventive & Predictive Maintenance
Execute structured maintenance programs for, Ovens (burners, thermocouples, controllers) and Electrical panels and control systems.
Monitor system performance trends (temperature stability, energy usage).
Recommend predictive maintenance improvements to reduce failures.
4. Technical Support & Optimization
Provide on-site and remote support for production issues
Optimize process parameters:
a) Baking profiles
b) Heat distribution
c) Conveyor speeds
Support customers in improving product consistency and throughput.
5. Documentation & Reporting
Generate detailed service and troubleshooting reports.
Maintain system documentation, electrical drawings, and PLC backups.
Record calibration and maintenance data for critical instruments.
6. Training & Knowledge Transfer
Train customer personnel on:
a) Operation of automated lines
b) Basic electrical/instrumentation troubleshooting
c) Provide guidance on best practices for equipment usage and maintenance
7. Customer Engagement
Act as technical expert and primary interface for customers.
Deliver professional and timely service support.
Build long-term customer relationships through technical reliability.
Qualifications & Requirements
Education
Diploma / Degree in:
a) Mechanical Engineering
b) Electrical Engineering
c) Mechatronics Engineering
d) Instrumentation / Control Engineering
Experience
3–7 years experience in Automated industrial production lines, preferably food, bakery, or process industry.
Hands-on experience with industrial ovens is highly preferred.
Technical Skills (Critical)
Strong troubleshooting capability in:
a) Electrical systems (motors, VFDs, panels)
b) Instrumentation (thermocouples, RTDs, transmitters)
c) Control systems (PLC, HMI, SCADA)
Ability to read Electrical schematics and P&ID diagrams.
Soft Skills
Strong analytical and problem-solving skills.
Ability to work under pressure in production environments.
Excellent communication and customer-facing skills.
High level of ownership and accountability.
Votre profil et vos qualifications :
Bachelor's Degree or Diploma in one of the following disciplines:
- Electrical Engineering
- Mechanical Engineering
- Mechatronics Engineering
- Instrumentation & Control Engineering
- Automation Engineering or equivalent
- Minimum 3–7 years of experience in servicing, maintaining, or commissioning automated industrial production equipment.
- Hands-on experience in industrial automation environments.
- Experience troubleshooting electrical and control systems in manufacturing operations.
- Experience within the Food & Beverage, Bakery, Process Manufacturing, Packaging, or FMCG industry.
- Experience working with industrial baking ovens, tunnel ovens, proofers, conveyors, and automated production lines.
- Exposure to customer-facing field service roles.
Technical Competencies
Automation & Control Systems
- Strong understanding of:
- PLC systems (Siemens, Allen-Bradley, Omron, Mitsubishi or equivalent)
- HMI and SCADA platforms
- PID control loops
- Industrial communication networks
- Ability to perform:
- System integration
- Commissioning
- FAT and SAT activities
- PLC backup and restoration
Customer & Communication Skills
- Strong customer-facing and stakeholder management skills.
- Ability to communicate technical issues to both technical and non-technical audiences.
- Experience conducting operator and maintenance training.
- Proven ability to build long-term customer relationships through professional service delivery.
Documentation & Reporting
- Ability to prepare comprehensive service and technical reports.
- Maintain maintenance records and calibration documentation.
- Update electrical drawings and system documentation.
- Manage PLC programs and backup records.
À propos de GEA
GEA est un des premiers fournisseurs de l’industrie agroalimentaire et d’un vaste éventail d’autres industries de process. Ses quelques 18 000 collaborateurs dans plus de 60 pays contribuent largement au succès de GEA : rejoignez-les ! Nous proposons des tâches intéressantes et stimulantes, un environnement de travail positif dans des équipes internationales et des opportunités de développement personnel et d’évolution dans une entreprise mondiale.
Emplois connexes
Opportunités de carrière chez GEA
Rejoignez un employeur de référence
GEA est certifié « Top Employer » (Meilleur employeur) en Europe par le Top Employers Institute. Nous sommes très bien notés dans, en particulier, les catégories Leadership, Éthique et Intégrité, et Développement durable.
Opportunités de carrière chez GEA
Un monde de possibilités
Nous sommes une société internationale de génie industriel et l’un des plus premiers fournisseurs de systèmes au monde pour les secteurs de l’alimentation, des boissons et des produits pharmaceutiques, et de nombreuses autres industries. GEA offre des opportunités de carrière et de formation extrêmement diversifiées et intéressantes dans le monde entier.
Opportunités de carrière chez GEA
À propos de GEA
GEA doit son visage actuel à l’évolution qui est la sienne depuis plus de 140 ans. Nous opérons aujourd’hui dans des secteurs résilients avec plus de 18 000 collaborateurs engagés et travaillons avec plus de 150 pays.
