About the position
Your responsibilities and tasks
As an IT On Site Services Consultant, you provide on-site IT support and coordinate with outsourced IT service providers.
Your tasks & responsibilities:
Monitor IT operations and act as an escalation point when required.
Support end users with IT-related questions and guide them through IT processes.
Build strong relationships with local stakeholders and business teams.
Maintain and document site-specific IT support activities.
Participate in local and global IT projects and contribute to service improvements.
Collaborate with international colleagues to enhance IT service quality across GEA.
Support multiple GEA sites within driving distance of your primary location.
Your profile and qualifications
Around 5 years of experience in IT support, desktop support, or end-user computing.
Experience supporting both on-site and remote users.
Strong troubleshooting and analytical skills.
Knowledge of workplace IT infrastructure and endpoint technologies.
Ability to work independently while collaborating effectively in an international team.
Structured and proactive way of working.
Experience with ITIL-based service management is a plus.
Project management experience is considered an advantage.
About GEA
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
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GEA careers
Join a top employer
GEA is certified as a Top Employer by the Top Employers Institute for Europe. We have high scores for Leadership, Ethics & Integrity and Sustainability.
GEA careers
A world of opportunities
We’re a global industrial engineering company and one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors, and many others. GEA offers exciting and diverse training and career opportunities around the world.
GEA careers
About GEA
GEA’s heritage stretches back more than 140 years. Today, we operate in resilient customer industries with a dedicated workforce of more than 18,000 employees and conduct business with more than 150 countries.
