About the position
Your responsibilities and tasks
The Service Technician covers the service execution (field service) in the different BU’s of the Division. He/she is responsible for executing the strategy of the area and provide a reliable country /cluster service execution. The company is seeking an experienced technical service engineer with experience-Delivery of top-quality service execution in BU.
First point of customer contact for service execution
Execute maintenance works, planned service and breakdown service.
Execute and support installation, supervision, commissioning, maintenance and Training at site
Searches for solutions to the issues present at customer inside GEA world (BU, Factories)
Achieve set targets on service deliverables / KPIs / Service revenues.
Operate in partnership with service sales engineers, service technicians and other team members to identify “up-sell” and “cross-sell” opportunities to maximize revenue and improve overall customer experience.
Your profile and qualifications
- University degree in one of the main Engineering fields
- Minimum of 5 years relevant Technical Service or Maintenance experience
- Strong technical service and maintenance knowledge
- Familiarity with GEA service offerings and local market requirements of different customer groups.
- Excellent communicator, written and verbal
What will you find being part of GEA?
- Exciting professional challenges with ample opportunities for development and training in a global operating environment.
- A work culture that promotes the spirit of innovation where our engineers create, develop and implement world-class solutions.
- We believe in delivering a true work experience in an equal opportunity environment that values difference and diversity.
- Market competitive salary and benefits complemented by flexible and autonomous work arrangements.
About GEA
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
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A world of opportunities
We’re a global industrial engineering company and one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors, and many others. GEA offers exciting and diverse training and career opportunities around the world.
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About GEA
GEA’s heritage stretches back more than 140 years. Today, we operate in resilient customer industries with a dedicated workforce of more than 18,000 employees and conduct business with more than 150 countries.
