Field Service Engineer

About us

GEA is one of the world’s largest suppliers of industrial engineering solutions, supporting the dairy, food, beverage, and processing industries. In New Zealand, we partner with leading organisations across these sectors, delivering high-quality service, maintenance, and technical expertise across critical plant operations.

About the Role

We are currently seeking a skilled Field Service Engineer to join our New Zealand team, based in Horotiu (Waikato), supporting customers nationwide.

This is a permanent, full-time position with a minimum of 40 hours per week, typically Monday to Friday. Due to the nature of the role, you may be required to work overtime, particularly during peak (winter) months, and participate in an on-call roster for after-hours breakdown support (including occasional weekend work).

The role involves regular domestic travel to customer sites across New Zealand.

As a Field Service Engineer at GEA, you will play a key role in ensuring the performance and reliability of customer equipment. You will carry out maintenance, troubleshooting, and repair work both on-site and in our Horotiu workshop.

Key Responsibilities

• Perform planned maintenance, inspections, and overhauls on GEA equipment
• Carry out fault finding, diagnostics, and repairs on mechanical systems
• Support major plant shutdowns and service campaigns across NZ
• Work on equipment including separators, decanters, homogenisers, pumps, and rotating machinery
• Complete service reports and provide recommendations
• Assist with installation and commissioning of new equipment
• Ensure all work is completed safely and in line with site requirements

What We Offer

• Competitive remuneration commensurate with experience

• Overtime paid at applicable rates for hours worked beyond 40 hours per week

• Travel allowances where applicable

Additional benefits include:

• Late-model company vehicle, specialised tools, and PPE provided
• Southern Cross Health insurance 
• Employee Assistance Program (EAP)
• Paid birthday leave and company day leave
• Long Service Leave
• Free onsite parking
• Health and well-being initiatives
• Ongoing training and professional development
• Eligibility to participate in the company bonus scheme (where applicable)

Eligibility

Applicants must be legally entitled to work in New Zealand or able to meet applicable immigration requirements.

Applications from overseas candidates are welcome. Visa sponsorship and relocation support may be considered for suitably qualified applicants.

Pre-employment checks, including drug and alcohol testing and background checks, will be required.

Our values

At GEA, we stand for Responsibility, Integrity, Diversity, Passion, and Excellence. If you share these values, we would like to hear from you. We are an equal opportunity employer and welcome applications from all qualified candidates.

Living and Working in New Zealand

• New Zealand offers an outstanding lifestyle that is highly attractive to skilled tradespeople looking for a strong work–life balance.
• Enjoy a high quality of life, with a focus on family, wellbeing, and outdoor living
• Access to world-class beaches, mountains, lakes, and national parks, all within a short drive
• A safe, welcoming, and multicultural environment
• Excellent opportunities for outdoor activities such as fishing, hiking, biking, and water sports
• A strong, stable industry sector with ongoing demand in the dairy and food processing industries
• Horotiu in the Waikato offers a relaxed regional lifestyle, with close proximity to Hamilton and easy access to some of New Zealand’s best natural environments.

About You

Skills & Experience

• Relevant mechanical trade qualification (or equivalent experience)
• Minimum 3 years’ relevant work experience in a mechanical or industrial maintenance environment
• Strong mechanical fault-finding ability
• Experience working with centrifuges, separators, or homogenisers
• Knowledge of pneumatics, and rotating equipment
• Ability to work independently on customer sites
• Full driver’s licence
• Willingness and ability to travel nationwide

Highly Desirable

• Background in the dairy, food, or process industries
• Exposure to shutdown work and large-scale maintenance projects