Associate Device Management Engineering
India, Bengaluru
职位福利
工作机会
您的职责和任务：
The Associate Device Management Engineer is responsible for supporting, maintaining, and optimizing industrial device connectivity and remote access solutions across installed equipment. The role ensures reliable device communication, supports commissioning activities, enables remote diagnostics, and acts as a technical backbone for Field Service Engineers through training and operational support
Your Tasks
Support commissioning of new connectivity installations, both remote and on-site.
Ensure stable and secure connectivity between industrial devices and remote access platforms.
Validate network configurations, device communication, and system readiness.
Manage firmware updates, configuration changes, and device parameterization.
Ensure controlled rollout of updates with minimal operational disruption.
Maintain documentation for firmware versions, configurations, and connectivity standards.
Diagnose and resolve basic to intermediate connectivity, device, and communication issues.
Collect system logs, analyze errors, and perform root-cause analysis.
Escalate complex or unresolved issues to development, IT, or external vendors with clear technical input.
Support industrial communication protocols such as MQTT, OPC-UA, and Modbus.
Ensure reliable data exchange between field devices and digital platforms.
Support internal and external testing, inspections, and FAT/SAT activities.
Support integration of devices in industrial and manufacturing environments.
Onboard new users to remote access and device management platforms.
Train Field Service Engineers on Remote access tools, Device installation and connectivity setup, Basic troubleshooting and diagnostics.
Act as a second-level support interface for service teams.
Support continuous improvement initiatives related to connectivity stability, cybersecurity, and usability.
您的职责和任务：
Bachelor’s degree in Electrical, Electronics, Automation, Computer Engineering, or a related field.
Proven experience working with network-connected industrial devices.
Hands-on exposure to industrial/manufacturing environments.
Experience supporting remote access, device management, or IIoT solutions is a strong advantage.
Proficiency with command-line interfaces (CLI).
Solid understanding of networking fundamentals (IP addressing, ports, firewalls).
Knowledge of IIoT concepts and industrial communication protocols (MQTT, OPC-UA, Modbus).
Ability to analyze logs, traces, and system diagnostics.
Strong analytical and problem-solving capability.
Clear and structured communication skills.
Ability to train, guide, and support Field Service Engineers effectively.
Comfortable working in a global, cross-functional environment.
We Offer
A dynamic role in an international, technology-driven organization.
Exposure to modern IIoT, connectivity, and digital service solutions.
Close collaboration with service, engineering, and digital teams.
An enthusiastic and motivated team with strong technical expertise.
Opportunities for continuous learning and professional development.
关于GEA
GEA 是食品和饮料加工行业最大的供应商之一，它还为许多其他加工行业提供服务。超过 60 个国家/地区的大约 18,000 名员工都为 GEA 的成功做出了重要贡献 – 快来加入我们！我们提供充满趣味和挑战的任务、与国际团队共处的积极工作环境以及在全球性公司成长和发展的个人机遇。
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GEA 的历史可以追溯到 140 多年前。如今，我们在富有弹性的客户行业开展业务，拥有超过 18,000 名敬业的员工，并与 150 多个国家/地区开展业务。
