Mechanical Field Service Engineer
United Kingdom, Warrington, Cheshire
职位福利
工作机会
您的职责和任务：
The Mechanical Field Service Engineer is responsible for delivering high-quality field service activities at customer sites across the Dairy, Food, Beverage, Chemical, and Pharmaceutical industries, alongside supporting service planning and administration from the Warrington office. The role combines hands-on mechanical service execution with professional customer interaction, accurate service reporting, proactive planning support, and contribution to lead generation for additional and new service works. The position supports both office-based and field-based activities, with travel to customer sites anywhere in the UK.
Key Responsibilities:
Field & Office-Based Working
Undertake field-based service works at customer sites across the UK.
Carry out office-based activities from the Warrington office including service preparation, reporting, technical follow-ups, and planning support.
Maintain flexibility to travel and work away from the office as service demand requires.
Field Service Execution
Preventive maintenance, inspections, corrective repairs, fault finding, overhauls and refurbishments.
Installation and commissioning support where required.
Ensure all work is completed safely, in compliance with GEA standards and customer site requirements.
Customer Support & Communication
Act as a professional GEA representative at all times.
Communicate clearly with customers regarding work scope, findings, and recommendations.
Service Reporting & Documentation
Complete accurate and timely service reports detailing work carried out.
Identify and document follow-up actions and improvement recommendations.
Planning & Collaboration
Support service planning through clear feedback on job scope, duration and technical findings.
Work closely with Service Sales, Spare Parts, Engineering and Technical Support teams.
Lead Generation & Upselling
Identify and report opportunities for additional service work, upgrades, and maintenance contracts.
Support service sales growth through technical insight and customer engagement.
Health, Safety & Quality
Adhere to all GEA Health & Safety policies and customer site procedures.
Promote a strong safety culture and compliance with quality standards.
您的职责和任务：
Essential
Mechanical engineering apprenticeship or equivalent qualification.
Proven experience in a mechanical field service or maintenance role.
Strong mechanical fault-finding and repair skills.
High standard of written communication for professional reporting.
Full UK driving licence and willingness to travel UK-wide.
Desirable
Experience within Dairy, Food, Beverage, Chemical or Pharmaceutical industries.
Knowledge of GEA or similar process equipment.
GMP or hygienic design experience.
Personal Attributes
Customer-focused, professional and safety-conscious.
Organised, reliable and able to work independently.
Commercially aware with a continuous improvement mindset.
About GEA
GEA 是食品和饮料加工行业最大的供应商之一，它还为许多其他加工行业提供服务。超过 60 个国家/地区的大约 18,000 名员工都为 GEA 的成功做出了重要贡献 – 快来加入我们！我们提供充满趣味和挑战的任务、与国际团队共处的积极工作环境以及在全球性公司成长和发展的个人机遇。
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