您的职责和任务：
Key Responsibilities:
- Perform installation, commissioning, maintenance, and repair of GEA Food processing & packing equipment at customer sites across the Middle East with focus on KSA
- Ensure mechanical and basic electrical troubleshooting of food processing & packing machinery such as fryers, mixers, ovens, forming and coating equipment
- Coordinate with customers and internal teams for project execution and equipment start-up.
- Conduct preventive maintenance and calibration activities to minimize downtime and ensure equipment performance.
- Maintain accurate documentation including service reports, commissioning checklists, and technical feedback.
- Provide timely technical support and training to customers on proper equipment usage and best practices.
- Identify spare part needs and support customers with spare parts recommendations and follow-up.
- Ensure compliance with Health, Safety, and Environment (HSE) standards at all times during on-site visits.
- Support claims handling and warranty assessments where required.
- Promote GEA's digital tools and remote service offerings to enhance customer experience and operational efficiency.
- Maintain proactive communication with customers to ensure satisfaction and service continuity.
- Identify upselling opportunities in spare parts and services.
- Flexibility to travel extensively across the region, sometimes on short notice.
- Participate actively in the implementation of DIGITALIZATION drive by the company.
- Report to Director Service FHT.
- Job will be based in Jeddah, KSA
您的职责和任务：
- Degree/Diploma in Mechanical, Electrical, or Mechatronics Engineering.
- 2–5 years of hands-on field service experience, preferably in the Food processing & packing equipment
- Prior experience with GEA or similar industrial Food processing & packing equipment equipment is a strong advantage.
- Deep understanding of electrical and mechanical systems; basic knowledge of automation is beneficial.
- Excellent troubleshooting, communication, and customer service skills.
关于GEA
GEA 是食品和饮料加工行业最大的供应商之一，它还为许多其他加工行业提供服务。超过 60 个国家/地区的大约 18,000 名员工都为 GEA 的成功做出了重要贡献 – 快来加入我们！我们提供充满趣味和挑战的任务、与国际团队共处的积极工作环境以及在全球性公司成长和发展的个人机遇。
GEA 是一个对所有申请者一视同仁的雇主。因此，不论年龄、性别、种族、肤色、宗教、世界观、国籍、遗传、残疾、性别认同、婚姻状况、性取向、退伍军人身份或适用法律要求的任何其他受保护特征，申请者都会平等的被纳入考量。我们欢迎残疾申请者，并且将会特别考虑具有同等资格的残疾申请者。
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