工作机会
您的职责和任务:
As an IT On Site Services Consultant, you provide on-site IT support and coordinate with outsourced IT service providers.
Your tasks & responsibilities:
Monitor IT operations and act as an escalation point when required.
Support end users with IT-related questions and guide them through IT processes.
Build strong relationships with local stakeholders and business teams.
Maintain and document site-specific IT support activities.
Participate in local and global IT projects and contribute to service improvements.
Collaborate with international colleagues to enhance IT service quality across GEA.
Support multiple GEA sites within driving distance of your primary location.
您的职责和任务:
Around 5 years of experience in IT support, desktop support, or end-user computing.
Experience supporting both on-site and remote users.
Strong troubleshooting and analytical skills.
Knowledge of workplace IT infrastructure and endpoint technologies.
Ability to work independently while collaborating effectively in an international team.
Structured and proactive way of working.
Experience with ITIL-based service management is a plus.
Project management experience is considered an advantage.
关于GEA
GEA 是食品和饮料加工行业最大的供应商之一,它还为许多其他加工行业提供服务。超过 60 个国家/地区的大约 18,000 名员工都为 GEA 的成功做出了重要贡献 – 快来加入我们!我们提供充满趣味和挑战的任务、与国际团队共处的积极工作环境以及在全球性公司成长和发展的个人机遇。
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