Sus responsabilidades y tareas:
- Manages the daily billing processes for spare parts and service projects within NAM service.
- Responds to customer inquiries in a timely and professional manner on billing questions (email, phone, portal, etc.)
- Efficiently creates (within SAP or MS Axapta), audits, and transmits invoices via mail, email, or customer portals.
- Manages customer information and company information related to online portals and ERP customer account set up (billing addresses, terms, etc.)
- Interface with Customer Service Representation (CSRs) to correct and/or address any sales order related billing errors to ensure prompt payment to GEA upon delivery of the invoice.
- Communicates with customers on any billing related needs for their accounts.
- Works with other departments (Collections, Sales, Division, Region etc.) in a timely and professional manner.
- Balances open tasks with other staff support priorities within the team or department when known.
- Other AR Department tasks and assignments as directed by as assigned by department manager.
Su perfil y calificaciones:
Preferably an accounting or business degree or commensurate experience in inside sales billing support
- 2-3 years in a billing role (preferably business to business) supporting inside sales to demanding industrial customers.
- Able to provide business support to a multi-location team efficiently and accurately
- Computer literacy including knowledge of SAP, MS Axapta, CRM, MS Office, or ability to quickly learn business software application
- Ability to efficiently work with online customer payment portals and order management screens.
- Able to multi-task and work under pressure.
- Self-motivated and highly organized. Must be able to work independently and as part of a team.
- Open vacancy is on US Eastern Time work shift (8AM-5PM EST)
At GEA, we design work to promote sustainable performance, balancing business outcomes with employee wellbeing through clear expectations, collaboration, development opportunities and healthy ways of working.
Acerca de GEA
GEA es uno de los mayores proveedores para la industria alimentaria y de bebidas, y para una gran variedad de otros sectores de procesos. Aproximadamente 18.000 empleados en más de 60 países contribuyen al éxito de GEA —¡únete a ellos! Ofrecemos ofertas de trabajo interesantes, un ambiente de trabajo positivo en equipos internacionales, además de oportunidades de crecimiento y desarrollo personal en una empresa global.
Por qué unirse a GEAReach out to us
Empleos relacionados
Empleo en GEA
Únete a un top employer
GEA está certificada como Top Employer por el Top Employers Institute de Europa. Tenemos altas puntuaciones en Liderazgo, Ética e Integridad y Sostenibilidad.
Empleo en GEA
Un mundo de oportunidades
Somos una empresa global de ingeniería industrial y uno de los mayores proveedores mundiales de sistemas para los sectores alimentario, de bebidas y farmacéutico, entre muchos otros. GEA ofrece interesantes y diversas oportunidades profesionales y de formación en todo el mundo.
Empleo en GEA
Acerca de GEA
El legado de GEA se remonta a más de 140 años. En la actualidad, operamos en industrias sólidas y con una fuerza laboral de más de 18.000 empleados, y realizamos negocios en más de 150 países.
