Technical support

Technical Support for Industrial Cooling and Heating Systems

With a global network of GEA experts at your service, we understand availability of technical support for GEA equipment and installations is key to ensuring optimum performance and customer satisfaction.

GEA technical support begins at the design stage of a project with expert advice to ensure the right equipment and solutions are selected. Support from GEA design experts also ensures your full compliance with the latest standards and safety regulations. 

Once your equipment is installed, GEA support continues with expert testing, commissioning and startup services to fully optimize the performance of your equipment from the outset. Thereafter, GEA technical support is available to provide you with expert advice on correct operation, service and maintenance requirements as well as spare-part selection.

The combined know-how and knowledge of GEA's global technical support network ensures speedy resolution of any issues that may arise based on expert investigation and root-cause analysis. GEA also provides advice and solutions aimed at upgrading and modernizing your equipment, with a focus on improving efficiency.

With GEA, you have easy access to on- and off-site technical support throughout the complete life cycle of your equipment. 

Contact us for any technical assistance you require — whenever you need it.

Certain products and services may not be available in all areas. 
Please contact your local GEA office for additional information.

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GEA Service - For your continued success

Life cycle service

GEA Service – For your continued success

We work alongside our customers in close partnership, supporting them throughout the full life cycle of their plant and equipment to ensure lasting business success.
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