Reinforce your productivity
GEA RemotePartner
GEA RemotePartner is the service that keeps your production plant operational and reinforces your productivity. You will have access to our large pool of experts without installing any hardware in your plant, only your preferred digital device is needed.
GEA RemotePartner is the improvement of the traditional, fully on-site processes. It provides the technical support you need, when you need it, and gets your equipment back in operation faster. You will save time and money as there is no need to wait for engineers to arrive or pay travelling costs. Through remote support, we provide you with direct access to our experts who can help you resolve a wide range of technical and operational issues online.
Your benefits at a glance:
- Bypasses on-site intervention and reduces related costs and downtime
- Faster on-site resolution as key information is known in advance
- Faster and direct communication and support via your device
- A global pool of experts at your service
- No hardware needed, only your own digital device (phone, tablet…)
- Another step in your sustainable journey. With RemotePartner, you reduce your C02 footprint by eliminating unnecessary travelling, help to extend the life cycle of the machines, and save energy and raw materials by acting fast to avoid product losses.
Access a global pool of experts
With RemotePartner, our global pool of experts is available for you to:
- Perform a remote assessment of issues and bypass in-house repairs, reducing downtime and associated costs.
- Initiate the process remotely and provide a more effective on-site resolution as information about the issue and parts is known upfront.
Is RemotePartner suitable for your business?
The answer is yes! Anyone can benefit from the RemotePartner advantages, no matter the industry in which you operate. We can help you reinforce your productivity, covering a wide range of products and technologies, from Freezers or Brewery Systems to Automation.
How to start?
Contact us, give us a few details and we’ll do the rest. Your local office is here to offer you GEA RemotePartner whenever you need it.
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GEA Insights
GEA reports profitable growth for 2025 and expects accelerated revenue growth
GEA’s past fiscal year was one of significant growth and further profitability gains. In particular, the technology group substantially increased order intake, with all divisions contributing here. GEA also made progress in all Mission 30 strategic growth areas. In addition, GEA met key interim targets under its climate plan ahead of schedule. Major milestones in fiscal year 2025 were admission to the DAX index, the award of one of the largest contracts in the company’s history, and streamlining of the corporate structure.
How SmartParc is rewriting the rules of food production
Thanks to a new SmartParc manufacturing site, food processors in the U.K. are cutting their running costs and emissions. With GEA heating and cooling technology at its core, this collaborative production model demonstrates how innovation is accelerating the industry’s net-zero ambitions.
The food science playground
“Brewing eggs is like brewing beer.” It’s the kind of comparison that makes you smile – and then it clicks: Something complex suddenly feels simple. Through this personal film, set in the agricultural heartland of the U.S., we explore precision fermentation and the real-world work it takes to turn an idea into food.
