Regional Customer Data Steward EMEA
Spain, Alcobendas
Job benefits
About the position
Your responsibilities and tasks
As our Regional Customer Data Steward EMEA, you will be the go-to expert for customer master data, ensuring accuracy, consistency, and compliance across the NPE division.
- Own and monitor customer master data quality for the assigned region for the NPE division
- Enforce GEA Group and divisional customer data standards, policies, and governance rules
- Execute and steer deduplication, merging, obsoletion, and cleansing activities
- Support and coach local customer data stewards and build a regional steward community
- Act as escalation point for complex customer master data cases (e.g. duplicates, unclear account hierarchies)
- Support SAP S/4HANA (MDG‑C) and CRM operations and ensure compliance with customer data workflows
- Support Transform360 data readiness, including data quality monitoring and validation
- Provide transparency on data quality KPIs, risks, and improvement progress
- Perform testing of data related changes in CRM/MDG, raise defects, and provide concrete feedback to central product/process teams
- Document operating procedures/SOPs and work instructions for regional execution (request validation, enrichment rules, approvals, escalation paths), and keep them current
- Collaborate daily with Sales, Service, Finance and Data Governance counterparts to unblock requests and ensure smooth order to cash handoffs (e.g., correct addresses/VAT to prevent invoice rejections)
Your profile and qualifications
- Experience in Master Data Management, preferably customer master data
- Strong understanding of SAP S/4HANA Customer Master and MDG-C
- Experience with CRM systems, preferably Sales & Service Cloud
- Experience in a B2B, industrial, or project-based business environment is a plus
- Strong analytical and problem-solving skills
- Ability to work effectively across functions, teams, and regions
- A structured, detail-oriented mindset with the confidence to enforce standards in a matrix organization
Fluent in English. Only applications submitted in English will be considered.
We offer:
Attractive compensation package aligned with experience and responsibilities
Private health insurance plan
Employee Assistance Program
Flexible working hours and a hybrid working model (up to two days per week remote)
23 days of vacation per year
Great work environment as part of a collaborative team
Continuous internal training and career development opportunities, both nationally and internationally
The opportunity to join a company recognized as a Top Employer 2026
About GEA
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
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Join a top employer
GEA is certified as a Top Employer by the Top Employers Institute for Europe. We have high scores for Leadership, Ethics & Integrity and Sustainability.
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A world of opportunities
We’re a global industrial engineering company and one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors, and many others. GEA offers exciting and diverse training and career opportunities around the world.
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About GEA
GEA’s heritage stretches back more than 140 years. Today, we operate in resilient customer industries with a dedicated workforce of more than 18,000 employees and conduct business with more than 150 countries.
