About the position
Your responsibilities and tasks
Responsibilities:
- Prepare and process sales quotations, proposals, and contracts.
- Maintain and update customer records and sales data in CRM and ERP systems (e.g., SAP).
- Track and follow up on sales orders, delivery schedules, and invoicing.
- Act as a liaison between customers and internal departments (logistics, finance, service).
- Respond to customer inquiries and provide timely updates on order status.
- Ensure all sales documentation is complete, accurate, and properly filed.
- Generate regular sales reports and assist in sales forecasting and budgeting.
- Coordinate with various departments to ensure seamless operations.
- Support the sales team with travel arrangements, meeting coordination, and event planning.
- Assist in organizing customer visits, product demos, and exhibitions.
- Other tasks assigned by Line Manager
Your profile and qualifications
Requirements
- Minimum 2 years of experience in Sales Administration, Customer Service, Service Support, or a related role.
- Experience working in an engineering, industrial, manufacturing, or technical business environment is preferred.
- Strong attention to detail, accuracy, and accountability in handling documentation and processes.
- Proven ability to prioritize tasks and manage multiple responsibilities effectively.
- Customer-oriented mindset with excellent problem-solving skills.
Skills & Competencies
Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
- Familiarity with ERP and CRM systems; SAP knowledge is an advantage.
- Strong verbal and written communication skills in English and Vietnamese.
- Excellent organizational, coordination, and interpersonal skills.
- Proactive, detail-oriented, and able to work independently as well as collaboratively within a team.
- Positive attitude with a strong commitment to customer satisfaction and operational excellence.
About GEA
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Related jobs
GEA careers
Join a top employer
GEA is certified as a Top Employer by the Top Employers Institute for Europe. We have high scores for Leadership, Ethics & Integrity and Sustainability.
GEA careers
A world of opportunities
We’re a global industrial engineering company and one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors, and many others. GEA offers exciting and diverse training and career opportunities around the world.
GEA careers
About GEA
GEA’s heritage stretches back more than 140 years. Today, we operate in resilient customer industries with a dedicated workforce of more than 18,000 employees and conduct business with more than 150 countries.
