Job benefits
About the position
Your responsibilities and tasks
GEA Group Ltd operates within the industrial sector of the refrigeration industry, specialising in heavy commercial refrigeration plant systems. This role would ideally suit an engineer with experience in industrial refrigeration. We would also consider experienced engineers from the retail or supermarket sector who are looking to develop their career in large-scale industrial refrigeration.
This is a field-based role within a growing team of Service Engineers, offering strong technical exposure and career progression opportunities.
Report directly to the Service Manager.
Adhere strictly to company policies and procedures.
Service and maintain heavy commercial refrigeration equipment and plant, including chilled water systems.
Work on a small amount of air-conditioning equipment.
Maintain a strong customer-focused approach throughout all processes, ensuring customer expectations are consistently met.
Primarily maintenance-based, while responding to reactive service calls when required.
Support the Service Manager in resolving technical issues and reducing repetitive service calls in a timely manner.
Promote system improvements and modifications to customers to enhance operational performance.
Provide technical support to apprentices and customers.
Ensure full compliance with Health, Safety & Quality regulations and policies.
Attend site visits to troubleshoot, rectify faults, and educate customers where necessary.
Conduct site audits.
No supermarket work
Key Accountabilities
Ensure high levels of customer satisfaction.
Represent GEA Group professionally while on site.
Support capacity planning and work scheduling processes.
Maintain company technical and safety standards in accordance with Health & Safety procedures.
Recommend improvements where necessary and report accidents and near misses.
Provide technical support and coaching to team apprentices.
Remain up to date with safety standards and safety equipment requirements.
Champion and promote a strong safety culture in the workplace
Your profile and qualifications
Mechanical / Electrical engineering background
Previous experience in servicing / maintaining machinery.
City & Guilds 2079 qualification essential
Preferred City & Guilds 2078 (Ammonia)
Strong understanding of Industrial and Commercial Heating & Refrigeration
A high standard of technical expertise in various types of machinery.
Natural solutions provider.
Product/systems knowledge
knowledge of industry developments
Ability to build long term relationships
Must have legal right to work in the UK - sponsorship is not provided
About GEA
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
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Join a top employer
GEA is certified as a Top Employer by the Top Employers Institute for Europe. We have high scores for Leadership, Ethics & Integrity and Sustainability.
GEA careers
A world of opportunities
We’re a global industrial engineering company and one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors, and many others. GEA offers exciting and diverse training and career opportunities around the world.
GEA careers
About GEA
GEA’s heritage stretches back more than 140 years. Today, we operate in resilient customer industries with a dedicated workforce of more than 18,000 employees and conduct business with more than 150 countries.
