Field Service Technician Opportunities

Job Advertisement: Industrial Refrigeration Service Technician

Join Our Dynamic Team!

We are seeking new and experienced and dedicated Industrial Refrigeration Service Technician to join our team. This role involves supervising the start-up of our product line, performing maintenance procedures, providing warranty work, and offering advanced technical support. If you have a strong mechanical and electrical aptitude, excellent problem-solving skills, and a passion for customer service, we want to hear from you!

Position: Industrial Refrigeration Service Technicians

Location: Various locations across the USA, Primarily York PA & Pasadena TX

Technical Support and Troubleshooting:

• Respond to customer requests and field dispatches.
• Meet with customers on-site to discuss service or repair needs.
• Provide advanced technical support and perform advanced troubleshooting for compressor packages, electrical, and control systems.
• Perform retrofitting of industrial control panels across multiple manufacturers.
• Conduct compressor repairs and address controls-related issues, including PLC and Microlink.

Maintenance and Repair:

• Complete routine maintenance or repair in accordance with ANSI/IIAR-6 2019 standards.
• Inspect machinery to confirm proper working order and provide preventative measure suggestions.
• Supervise the start-up of the company's product line and perform warranty work.
• Discuss work completed with the customer and provide technical training to users/customers.

Collaboration and Improvement:

• Assist other departments in developing new products and improving existing products from a service perspective.
• Recommend improved tools, procedures, and devices for service operations.

• Strong mechanical and electrical aptitude.
• Excellent verbal and written communication skills.
• Ability to problem-solve and resolve issues.
• Excellent time management skills.
• Must be a self-starter and driven.
• Advanced knowledge of screw and piston-type compressors and industrial control panels.
• Knowledge of ANSI/IIAR-6 2019 standards.
• Ability to travel significantly within the USA.
• Physical ability to perform tasks (e.g., lifting 75lbs, maneuvering in small spaces).
• Capable of reading P&IDs and electrical schematics.
• Knowledge of the refrigeration cycle and major components.
• Advanced working knowledge of electrical systems and control schemes.

Education and Experience:

• Minimum of a high school diploma or GED required.
• Technical school certification in refrigeration or similar field preferred.
• RETA CARO or CIRO Certification preferred.
• EPA 608 universal certification preferred.
• 3-4 years of experience is preferred with industrial refrigeration equipment.

Requirements:

• Valid driver's license and good driving record.
• Ability to travel and work according to a changing schedule.

Provided by Company:

• Significant tool allowance upon starting with the company
• Company credit card.
• Company laptop/mobile phone.
• Company vehicle.
• Paid travel expenses and vehicle maintenance fees.
• Meal allowance.

Your Benefits:

• GEA offers competitive pay and great benefits.
• 12 Paid Holidays
• PTO - Paid Time Off
• Medical Plans
• Dental Insurance
•  Vision Insurance
• Health Savings and Spending Accounts
• Tuition Reimbursement
• 401k with 7% employer match
• Wellness Incentive Program
• Employee Assistance Program

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified