Service Sales Engineer
Malaysia, Shah Alam
Benefícios do cargo
Oportunidades de emprego
Suas responsabilidades e tarefas:
Drive and grow LPT service revenue and margin in Malaysia in a consistent and sustainable manner.
Deliver service sales KPIs including order intake, gross margin, digital products and individual performance targets.
Build and maintain strong, long-term relationships with customers in Malaysia.
Develop and execute Key Account Management strategies for major and long-term customers, including stakeholder mapping, OPEX planning, and maintenance strategy alignment.
Ensure a high level of customer satisfaction across all service touchpoints.
Actively promote the full range of GEA service offerings, including first service offers, spare parts packages, service agreements, audits, training, service digital products, and upgrades.
Maintain accurate and timely updates of CRM pipelines, business plans, and sales forecasts.
Lead and support continuous improvement initiatives within service sales.
Collaborate closely with remote service support and field service teams in Singapore and Indonesia.
Attend customer sites as required to support field service activities, with remote guidance from specialists when needed.
Seu perfil e qualificações:
Professional Requirements:
Degree in Engineering with a minimum of 2 years of sales experience, preferably in the service business.
Technical sales experience in process engineering systems (e.g. spray drying, powder handling, packing, liquid processing) within the food and dairy industry is an advantage.
Proven B2B service sales experience for complex processing lines, including costing, commercial negotiations, and frontline sales execution.
Experience in Key Account Management or similar roles is a plus.
Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) and CRM systems.
Strong communication, presentation, and negotiation skills in English.
Proficiency in Mandarin and Malay is an advantage.
Personal Profile:
Self-driven and able to operate independently with minimal supervision.
Commercially minded, service-oriented, and results-focused.
Strong sense of ownership and accountability.
Team player with strong interpersonal and stakeholder management skills.
Analytical, structured, and capable of solving problems through pragmatic and adaptive approaches.
Comfortable working in a fast-paced, international environment.
Motivated to continuously learn and develop professionally.
About GEA
A GEA é um dos maiores fornecedores do setor de processamento de alimentos e bebidas e de uma ampla gama de outros setores de processamento. Aproximadamente os 18.000 funcionários em mais de 60 países contribuem de maneira significativa para o sucesso da GEA. Venha e junte-se a nós! Nós oferecemos tarefas interessantes e desafiadoras, um ambiente de trabalho positivo em equipes internacionais e oportunidades de desenvolvimento e crescimento pessoal numa empresa global.
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Junte-se a um empregador de excelência
A GEA é certificada como Empregador de excelência pelo Top Employers Institute for Europe. Temos pontuações altas em Liderança, Ética e Integridade e Sustentabilidade.
Carreiras na GEA
Um mundo de oportunidades
Somos uma empresa global de engenharia industrial e um dos maiores fornecedores de sistemas do mundo para os setores de alimentos, bebidas e farmacêutico, entre muitos outros. A GEA oferece oportunidades de carreira e treinamentos interessantes e diversificadas em todo o mundo.
Carreiras na GEA
Sobre a GEA
A herança da GEA remonta a mais de 140 anos. Hoje, operamos em setores de clientes tenazes com uma força de trabalho dedicada de mais de 18.000 funcionários e fazemos negócios em mais de 150 países.
