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GEA launches digital service platform for filling line customers
20 Jan 2022
GEA is adding the order platform GEA eShop Filling to its range of online services for customers with filling and packaging lines. The data analysis tool will simplify planning, ordering, and maintenance work for manufacturers, significantly improving uptime and efficiency.
GEA eShop filling is a new, convenient tool for planning and ordering spare parts, as well as scheduling maintenance tasks for GEA filling and packaging lines. This significantly improves plant availability and efficiency. Photo: GEA
GEA is adding the order platform GEA eShop Filling to its range of online services for customers with filling and packaging lines. The data analysis tool will simplify planning, ordering, and maintenance work for manufacturers, significantly improving uptime and efficiency.
Using GEA eShop Filling ordering platform customers can order original spare parts 24/7, and access real-time information on prices, stock, lead times, and part availability. The search modules are based on interactive spare parts manuals, making it easy to find any item of demand. Service kits, which bundle parts for specific machine groups, are also available here. This reduces repair costs and staff downtime due to unplanned system outages and improves the reliability and availability of GEA filling and packaging lines.
GEA eShop Filling can be used to order: Service Kits for GEA filling and packaging lines, which include complete, hygienically packaged and labeled kits for machine assemblies. Photo: GEA
Integrated service platform for reactive and predictive maintenance
GEA eShop Filling is part of the GEA Smart Filing, a fully integrated web-based application platform that serves as a central point for all filling and packaging line services. The digital tool provides customers with current operating data, links service processes, and improves customers' productivity and competitiveness through a variety of remote services.
GEA eShop Filling is part of the GEA Performance Cockpit, a fully integrated web-based application platform that serves as a central point for all filling and packaging line services. Photo: GEA
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About GEA
GEA is one of the world’s largest suppliers of systems and components to the food, beverage and pharmaceutical industries.
The international technology group, founded in 1881, focuses on machinery and plants, as well as advanced process technology, components and comprehensive services. For instance, every second pharma separator for essential healthcare products such as vaccines or novel biopharmaceuticals is produced by GEA. In food, every fourth package of pasta or every third chicken nugget are processed with GEA technology.
With more than 18,000 employees, the group generated sales of about EUR 5.5 billion in more than 150 countries in the 2025 fiscal year. GEA plants, processes, components and services enhance the efficiency and sustainability of customers’ production. They contribute significantly to the reduction of CO2 emissions, plastic usage and food waste. In doing so, GEA makes a key contribution toward a sustainable future, in line with the company’s purpose: ”Engineering for a better world.”
GEA is listed on the German MDAX, the European STOXX® Europe 600 Index and is also a constituent of the leading sustainability indices DAX 50 ESG, MSCI Global Sustainability and Dow Jones Best-in-Class World.
