Team Leader Order Handling
Italy, Torrebelvicino-Pieve
Vantaggi professionali
Opportunità di lavoro
I tuoi compiti e le tue responsabilità:
At GEA Bakery, we are seeking a dynamic and forward‑looking individual to join our organization as Team Leader Order Handling.
Reporting to the Service Department Manager, the successful candidate will:
Lead and coordinate the plant Order Handling team, ensuring operational efficiency and high standards of quality.
Oversee and manage the complete order lifecycle, ensuring accuracy, timeliness, and compliance with internal processes.
Act as a key interface with multiple functions (Service, Engineering, Logistics, Sales, Procurement, Finance) to ensure seamless information flow and maximum customer satisfaction.
Support the continuous growth of the business by identifying opportunities for process optimization, efficiency improvements, and value-driven solutions.
How you’ll make an impact
Lead team activities to ensure efficient, accurate, and customer‑centric Order Handling operations.
Analyze Order Handling workflows and processes, identifying gaps and implementing operational best practices.
Collaborate with Region and Countries teams to harmonize procedures and align order‑handling activities with global strategies.
When required, conduct plant or customer site visits to monitor needs, order status, and operational issues.
Translate customer requirements into clear, timely, and technically coherent Order Handling activities.
Expected outcomes
A streamlined, accurate, and customer‑oriented Order Handling process.
Business growth enabled by efficient and reliable order management.
Increased customer satisfaction through clear communication, consistent timelines, and strong cross‑functional coordination.
Il tuo profilo e le tue qualifiche:
What sets you up for success
Solid experience in Order Handling, Technical Customer Service, Service Sales, or Technical Support, ideally in industrial or food processing equipment.
Excellent communication and interpersonal skills, with the ability to interact professionally with customers and internal teams.
Understanding of plant engineering, machinery, and production processes.
Fluent in Italian and English; additional languages are an advantage.
Strong proficiency in SAP is highly recommended.
Strong negotiation, analytical, and problem‑solving abilities.
Independent, proactive, and customer-oriented mindset.
Demonstrated leadership capabilities, with experience in team coordination and strategic thinking.
University degree in a technical or commercial field (engineering preferred).
What We Value
Respectful and collaborative interactions across all organizational levels.
Ability to simplify complex technical matters and present clear, actionable solutions.
Passion for innovation and openness to change.
A practical, hands‑on approach to customer service, supported by a solid technical foundation.
Ready to engineer a better world with us?
Apply today and let’s build something extraordinary together.
About GEA
GEA è fra i principali fornitori dell'industria di processo alimentare e delle bevande e di una vasta gamma di altre industrie di processo. Circa 18.000 dipendenti in più di 60 Paesi contribuiscono in modo significativo al successo di GEA – unisciti a loro anche tu! Offriamo incarichi interessanti e stimolanti, un ambiente di lavoro positivo in team internazionali e opportunità di sviluppo e crescita personale in una società internazionale.
Lavori correlati
Lavorare in GEA
Scegli un datore di lavoro d'eccellenza
GEA è certificata come "Top Employer" dal Top Employers Institute per l'Europa. Abbiamo ottenuto ottime valutazioni in materia di Leadership, Etica, Integrità e Sostenibilità.
Lavorare in GEA
Un mondo di opportunità
Siamo un'azienda attiva a livello globale nel campo dell'ingegneria industriale e tra i principali fornitori di sistemi per il settore alimentare, delle bevande, farmaceutico e molti altri. GEA offre opportunità di formazione e carriera interessanti e diversificate in tutto il mondo.
Lavorare in GEA
Informazioni su GEA
La storia di GEA inizia più di 140 anni fa. Oggi operiamo in settori resilienti con una forza lavoro dedicata di oltre 18.000 dipendenti e siamo presenti in oltre 150 Paesi.
