Service Administrator- Warrington
United Kingdom, Warrington, Cheshire
Prestaciones laborales
Oportunidad de trabajo
Sus responsabilidades y tareas:
We are looking for an organised and motivated Service Administrator to join our growing team. This role is ideal for someone who is keen to develop their skills within a busy service and operations environment.
You will play a key role in supporting our engineers and service team, ensuring smooth day-to-day operations, and delivering excellent customer service. Full training will be provided, and there will be genuine opportunities to develop your skills within the business.
You will support the service function across a wide range of activities, including:
Setting up new customers, including completing handover documentation and credit checks
Raising and managing service calls
Creating purchase orders, overhead POs, and processing credits
Issuing Field Service Engineer (FSE) work orders and processing timesheets and reports
Reviewing margins and preparing invoices
Assisting with quarterly on-call rotas for 24-hour engineer coverage
Approving engineers’ daily hours
Maintaining records of holidays, lieu days, sickness, and absences
Closing out maintenance calls monthly
Compiling service reports (e.g., contract margins, weekly engineer hours, transaction reports)
Liaising with site contacts to schedule works and follow up on outstanding invoices
Preparing and distributing weekly engineer diaries
Maintaining maintenance logs and ensuring visits are completed on time
Monitoring customer KPIs
Gathering information and preparing simple customer quotations
Supporting engineers with PPE and workwear requests
Working Pattern: Fully office-based – 5 days per week
Hours: 8:00am – 4:30pm (30-minute break)
Su perfil y calificaciones:
Previous administrative experience (ideally within a service, engineering, or technical environment — though full training will be provided)
Strong attention to detail
Ability to manage multiple tasks and prioritise effectively
Confident verbal and written communication skills
Customer-focused approach
Comfortable working collaboratively within a team
Good working knowledge of MS Office
SAP experience is advantageous but not essential
Basic financial awareness (training can be provided)
About GEA
GEA es uno de los mayores proveedores para la industria alimentaria y de bebidas, y para una gran variedad de otros sectores de procesos. Aproximadamente 18.000 empleados en más de 60 países contribuyen al éxito de GEA —¡únete a ellos! Ofrecemos ofertas de trabajo interesantes, un ambiente de trabajo positivo en equipos internacionales, además de oportunidades de crecimiento y desarrollo personal en una empresa global.
Por qué unirse a GEAEmpleos relacionados
Empleo en GEA
Únete a un top employer
GEA está certificada como Top Employer por el Top Employers Institute de Europa. Tenemos altas puntuaciones en Liderazgo, Ética e Integridad y Sostenibilidad.
Empleo en GEA
Un mundo de oportunidades
Somos una empresa global de ingeniería industrial y uno de los mayores proveedores mundiales de sistemas para los sectores alimentario, de bebidas y farmacéutico, entre muchos otros. GEA ofrece interesantes y diversas oportunidades profesionales y de formación en todo el mundo.
Empleo en GEA
Acerca de GEA
El legado de GEA se remonta a más de 140 años. En la actualidad, operamos en industrias sólidas y con una fuerza laboral de más de 18.000 empleados, y realizamos negocios en más de 150 países.
