Administrator People Services - Danish, fixed term until March 2027 (f/m/d)

• Serve as a key point of contact for employees and managers regarding HR inquiries, via ticket systems, chat, calls, and emails, escalating to other HR teams when necessary.

• Administer employee lifecycle events, including onboarding, offboarding, and internal changes.

• Maintain and update employee data in HR systems (Workday, ServiceNow, SAP) with accuracy and attention to detail.

• Prepare and generate HR documents, certificates, letters, templates, and reports.

• Document process changes and communicate updates to all relevant stakeholders.

• Ensure compliance with HR processes, policies, and standards to deliver an outstanding employee experience.

• Support payroll and other HR operational teams as needed.

• Monitor and meet service level agreements, operational KPIs, and other performance indicators; identify and implement corrective actions when needed.

• Collaborate with the HR Operations team to share best practices and continuously optimize processes.

• Apprenticeship (Ausbildung), University degree in Business Administration, Human Resources, or equivalent professional training and experience (minimum 2 years).

• Minimum 1 year of HR experience, preferably in HR operations, administration, or data management.

• Strong problem-solving, organizational, and administrative skills; ability to manage multiple priorities simultaneously.

• Experience delivering high-quality work in a fast-paced, international environment.

• Excellent communication and customer service skills.

• Fluent in English C1 & Danish C1 

• PC-savvy with the ability to quickly learn HR systems; experience with Workday, ServiceNow, SAP, and MS Office is a plus.

What we offer:

• Work in an international team at the heart of Berlin-Mitte

• Insight into the dynamic world of an HR Shared Service Center

• Flexible hybrid working model / home office options

• 30 days of vacation

• Monthly Lieferando food voucher

• JobRad and Urban Sports Club allowance

• Modern workplace in TOG (THE OFFICE GROUP) – light-flooded, global shared office concept with free coffee and tea specialties