Frisco, Texas
After-Sales Services at GEA Food Solutions
Your Trusted North American Service Center for Food Processing & Packaging Equipment.
Why Choose GEA Food Solutions?
- Certified OEM spare parts for all equipment ages
- Expert technicians with decades of experience
- Flexible service packages for maximum uptime
- Custom engineering and automation solutions
- Reliable, timely, and precise support
At GEA, we are committed to delivering more than just equipment supply and repair. We provide integrated solutions that ensure your operations run efficiently and profitably. Our focus on maximizing equipment uptime offers you peace of mind, enabling greater productivity and an optimal return on investment. Wherever your facility is located, our global service network is ready to support you with genuine spare parts, expert assessments, and specialized technical expertise.
At GEA Food Solutions in Frisco, TX, our mission is to keep your plant running at peak performance. As your local partner, we deliver comprehensive support for a wide range of packaging and meat processing equipment, including:
Slicing & Packaging Equipment
• Vertical baggers
• Horizontal form-fill-seal thermoformers
• High-speed slicers
Meat Processing Equipment
• Coating
• Roasting
• Searing
• Steaming
• Frying
• Cooking
• Grinding
• Mixing
• Forming
• Brine injection
• Tumbling & Defrosting
We also support all your controls and process automation needs, including Allen-Bradley, B&R, and Siemens PLCs. Whether you need a software update or a new HMI, our team can handle all your automation requirements.
Comprehensive OEM Support & Spare Parts
We provide high-quality, genuine spare parts and tools to meet your maintenance and repair needs. With a global distribution network and local inventory, we deliver essential parts quickly - reducing downtime and transport costs. Our OEM-certified parts are engineered for a perfect fit and long-lasting performance - tested to meet the highest standards for both current and legacy models.
What You Get:
• Fast, reliable delivery of essential parts and tools
• Genuine, high-quality GEA spare parts
• Pre-assembled service kits tailored to your equipment
• Specialized tools for safe lifting, maintenance, mounting, and handling
Our technical experts help you select the right parts and support you throughout the maintenance process.
Expert Maintenance & Service Packages
GEA provides proactive maintenance solutions designed to safeguard your production equipment and minimize the risk of operational downtime. Our highly skilled service engineers utilize advanced diagnostic techniques to anticipate and address potential failures before they occur, ensuring prompt resolution and long-term reliability. We offer comprehensive maintenance kits containing all essential components required for scheduled servicing, thereby maximizing equipment uptime and reducing the likelihood of unexpected interruptions. Supported by our local network of experienced technicians, you can be confident that your equipment is maintained to the highest standards of performance and safety.
Decades of Industry Experience
With decades of expertise, GEA is renowned for innovative solutions and hands-on problem-solving. Our team specializes in servicing all GEA-owned brands and product lines, including Wolfking, CFS, Kramer+Grebe, TiroPak, Simo Industries, Belam, Dixie Union, Tiromat, Scanio, Koppens, and Aquarius.
Custom Solutions & Engineering Support
From rebuilt machinery to replacement parts, we offer a full spectrum of services: on-site repairs, complete machine rebuilds, engineering support, design consultation, and automation solutions. Our goal is to help you optimize your processing and packaging lines, improve efficiency, and reduce downtime.
Scheduled & Emergency Support
We provide scheduled maintenance and repairs, as well as operator training on-site or at our Frisco facility. For urgent needs, we offer emergency service support — either online or with dedicated service staff at your plant.
Assessment Services
Partner with GEA to achieve comprehensive insight into your plant’s operations. Our expert team conducts thorough inspections, validation, and calibration of your equipment to ensure full compliance with food safety regulations and the highest standards of product quality. By leveraging our assessment services, you benefit from minimized unscheduled downtime, reduced maintenance costs, and enhanced energy efficiency throughout your production processes.
Testing, Demonstration & Development
Our Frisco facility features an extensive test and development center supporting all our vertical bagging, thermoforming, slicing, and meat processing technologies.
Refurbished Processing & Packaging Equipment
Are you seeking reliable, cost-effective solutions to enhance your production line? Explore our selection of refurbished and second-hand processing and packaging equipment — meticulously restored by the original manufacturer for optimal performance and value.
Remote Support Services
Reduce production downtime and operational costs with GEA’s advanced Remote Support services. Our team of industry-leading experts is readily available to provide prompt, effective assistance — delivering peace of mind and eliminating the need for on-site visits. Experience seamless support and enhanced efficiency, wherever your facility is located.
Local Tool & Die Production
Located centrally in North America, our facility enables rapid and cost-effective fulfillment of your requirements. GEA FormPlates are engineered to deliver minimal giveaway, precise product shape, and consistent portion weight, supporting the highest standards of quality for your formed products.
In addition to our standard plate offerings, GEA provides custom design services to accommodate specific production needs and seasonal trends. We offer an extensive selection of shapes, and upon receipt of detailed specifications - including machine serial number, raw product type, plate material, product dimensions, weight, and volume — we can generate a PDF drawing and cost estimate within one business day.
This exclusive service empowers GEA customers to swiftly transform innovative ideas into commercial success, with the assurance of OEM quality and expert support.
