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GEA Service Level Agreements for Filling and Packaging
Keep your filling and packaging equipment fit with GEA Service Level Agreements
Service Level Agreements (SLAs) provide structured and flexible support for maintaining, monitoring, and optimizing your filling and packaging systems. GEA offer you 3 customizable SLA modules specifically tailored for your Filling and Packaging systems:
- Plant Availability: Maximizes uptime and ensures smooth, predictable operation of your filling and packaging lines with remote/on-site support and customized maintenance programs. This Plant Availability module can be customized across three levels:
o PreventiveCare: Maintains the longevity of your filling and packaging equipment with planned maintenance, preventive inspections, spare and wear parts, and periodic SLA evaluations.
o PredictiveCare & ProactiveCare: Monitors and analyzes your filling and packaging equipment to extend machine life and improve overall output. PredictiveCare adds advanced reporting and proactive data analysis for greater performance insights.
o PerformanceCare: Optimizes the performance, reliability, and sustainability of your filling and packaging systems, with additional services like performance checks, mechanical tests, and gripper replacements.
- Yield Maximization: Improves yield consistency and performance with digital optimization tools and transparent analysis.
- Product Quality Assurance: Boosts product quality through certified testing, consultations, and preventive food safety measures for compliance.
Your benefits at a glance:
- Build a modular approach with customized packages based on your needs
- Get transparency on maintenance plans: wear & tear components list shared with you
- Ensure the highest planning reliability and flexibility with a lean maintenance plan
- Have a defined yearly budget with fixed maintenance costs for a complete maintenance cycle of four years
- Have a dedicated Project Manager to implement and follow your program
- Achieve optimal machine operation, maintenance & condition monitoring with GEA experts
- Maximize performance with GEA extra packages (supplementary services)
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