Service Level Agreements (SLAs) provide structured and flexible support for maintaining, monitoring, and optimizing your filling and packaging systems. GEA offer you 3 customizable SLA modules specifically tailored for your Filling and Packaging systems:
- Plant Availability: Maximizes uptime and ensures smooth, predictable operation of your filling and packaging lines with remote/on-site support and customized maintenance programs. This Plant Availability module can be customized across three levels:
o PreventiveCare: Maintains the longevity of your filling and packaging equipment with planned maintenance, preventive inspections, spare and wear parts, and periodic SLA evaluations.
o PredictiveCare & ProactiveCare: Monitors and analyzes your filling and packaging equipment to extend machine life and improve overall output. PredictiveCare adds advanced reporting and proactive data analysis for greater performance insights.
o PerformanceCare: Optimizes the performance, reliability, and sustainability of your filling and packaging systems, with additional services like performance checks, mechanical tests, and gripper replacements.
- Yield Maximization: Improves yield consistency and performance with digital optimization tools and transparent analysis.
- Product Quality Assurance: Boosts product quality through certified testing, consultations, and preventive food safety measures for compliance.
Your benefits at a glance:
- Build a modular approach with customized packages based on your needs
- Get transparency on maintenance plans: wear & tear components list shared with you
- Ensure the highest planning reliability and flexibility with a lean maintenance plan
- Have a defined yearly budget with fixed maintenance costs for a complete maintenance cycle of four years
- Have a dedicated Project Manager to implement and follow your program
- Achieve optimal machine operation, maintenance & condition monitoring with GEA experts
- Maximize performance with GEA extra packages (supplementary services)
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