Job opportunity
Field Service Engineer - Extruded Food Technology
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Job information
Reference Number
JR-0033837
Job function
Service
Position type
Full time
Site
Westfalia House, Milton Keynes MK12 5PY
Your responsibilities and tasks:
We are looking for a skilled and motivated Technical Field Service Engineer to join our team, with a focus on Extruded Food Technology systems. In this role, you will be responsible for the installation, maintenance, and optimization of extrusion and downstream equipment. You will support customers across the UK, Ireland, and internationally, ensuring reliable operation and maximum performance of their production lines. ( The role will primarily cover the Manchester to Leeds corridor)
Installation & Commissioning: Lead the installation and start-up of extruded food processing equipment, ensuring all systems meet technical and operational requirements.
Maintenance & Troubleshooting: Perform planned maintenance, fault diagnosis, and repairs on extrusion systems and associated equipment such as cutters, conveyors, dryers, and forming machines.
Technical Support & Training: Provide hands-on support and technical guidance to customers. Train operators and maintenance staff on equipment use and best practices.
System Optimization & Upgrades: Recommend and implement process improvements, equipment upgrades, and control system optimizations to increase line efficiency and reliability.
Documentation & Reporting: Maintain detailed service records including diagnostics, repairs, part replacements, and operational feedback. Prepare clear service reports for customers and internal teams.
Collaboration: Work closely with engineering, automation, and sales teams to ensure alignment and customer satisfaction.
Emergency Support: Participate in an on-call rotation for emergency support when needed to minimize customer downtime.
Your profile and qualifications:
NVQ/HNC/HND in Mechanical, Electrical, Mechatronics Engineering or related discipline
3 - 5 years field experience with complex process equipment in food manufacturing is essential
Specific experience with extruded food processing systems (snacks, cereals, pet food, etc.) would be advantageous
Automation and control system knowledge is advantageous (PLC troubleshooting, etc.)
Knowledge of extrusion systems and downstream processing (e.g., forming, drying, cutting)
Proficiency in reading mechanical, electrical, and pneumatic drawings
Willingness to travel extensively across the UK, Ireland, and internationally
Strong organizational skills, structured working style, and problem-solving mindset
Excellent interpersonal and customer relationship skills
Fluent in English; other languages (e.g., Italian, French, German) are a plus
Applicants must have the legal right to work in the UK
GEA careers
Join a top employer
GEA is certified as a Top Employer by the Top Employers Institute for Europe. We have high scores for Leadership, Ethics & Integrity and Sustainability.
GEA careers
A world of opportunities
We’re a global industrial engineering company and one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors, and many others. GEA offers exciting and diverse training and career opportunities around the world.
GEA careers
About GEA
GEA’s heritage stretches back more than 140 years. Today, we operate in resilient customer industries with a dedicated workforce of more than 18,000 employees and conduct business with more than 150 countries.
