Job opportunity
Repair Project Coordinator
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Job information
Reference Number
JR-0028088
Job function
Service
Position type
Full time
Site
401 S Wuthering Hills Dr, Janesville, WI 53546
Your responsibilities and tasks:
- Works with customers to set up new repair orders including issuing Return Good Authorizations, obtaining proper safety information and initiating inspection of customer's equipment with repair shops.
- Interprets information provided by repair shop and technical advisor to calculate repair costs and prepare a written estimate for submission to the customer.
- Coordinates and monitors repair progress including following up on part shortages. Update repair Access database with current delivery information from production meeting.
- Handles all customer requests for rental equipment and exchange items including maintaining records of rental fleet.
- Responsible for coordination of reconditioning of rental fleet.
- Duties include final calculation of repair invoice and billing.
Your profile and qualifications:
Associate’s Degree or higher in a business related field
3+ years of customer service experience preferably in a manufacturing
environment
Proficient in MS office (MS word, Excel, Access)
Knowledge of SAP is Desirable
Excellent Communication skills required
Proven ability to set priorities, perform under pressure and complete multiple tasks within appropriate time frames
Ability to read and interpret mechanical drawings is desired
GEA offers competitive pay and great benefits.
- 11 Paid Holidays
- PTO - Paid Time Off
- Medical Plans
- Dental Insurance
- Vision Insurance
- Health Savings and Spending Accounts
- Tuition Reimbursement
- 401k with excellent employer match
- Wellness Incentive Program
- Employee Assistance Program
GEA is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
#engineeringforthebetter
GEA careers
Join a top employer
GEA is certified as a Top Employer by the Top Employers Institute for Europe. We have high scores for Leadership, Ethics & Integrity and Sustainability.
GEA careers
A world of opportunities
We’re a global industrial engineering company and one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors, and many others. GEA offers exciting and diverse training and career opportunities around the world.
GEA careers
About GEA
GEA’s heritage stretches back more than 140 years. Today, we operate in resilient customer industries with a dedicated workforce of more than 18,000 employees and conduct business with more than 150 countries.
