Service Sales - Inside

The Service Sales (Inside) is responsible for implementing and managing the sale of spare parts, repairs, field service, service projects, and service level agreements for service, as well as growing these areas of business. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

• Effect sales of GEA Service Solutions – North America; represent the company in a professional manner.
• Actively promote the GEA business – to external customers and internal employees.
• Develop trusting relationships with key decision makers within the market.
• Travels to potential and existing clients for sales support/evaluation as needed.
• Actively prepare proposals for smaller scale projects (service projects) and large plant Service Level Agreements.
• Responsibility for order entry into ERP system, project management, execution, and invoicing.
• Assist with training Service Project Execution group for the above item.
• Maintain Service Projects on Hotlist and appropriate CRM database.
• Assist with large project Spare Parts orders – provide follow up and ensure the sale is executed.
• Participate in the negotiation of offers, quotations, and contracts (customer T&C’s).
• Obtain assistance from other groups (Sales, Engineering, Production, etc.) for more complicated applications.
• Manage service projects/service calls to ensure timely delivery of products/services while achieving budgetary goals. 
• Provide excellent customer service/support.
• Provides market feedback (competition, trends, etc.) to Solution Service.

Qualifications:

• Bachelor's degree in engineering, Food Science, Business, or related field preferred.
• 3-5 years of experience in Sales/Sales Support.
• Must be available to travel 15% of available working time.
• Must understand technical process and have a firm understanding of service capabilities​.
• Advantageous to have working knowledge of MS office products.

Preferred Qualifications:

• Must have the ability to learn current ERP system used for order entry/processing.
• Individual to be detailed oriented.
• Must possess good English language skills, both verbal and written.
• Possess good interpersonal skills and work well in a team setting, as well as independently as required.
• Inherent sense of urgency about making sales.
• Must be self-motivated.

Working at GEA Group has significant benefits:

• 11 Paid Holidays
• PTO - Paid Time Off
• Medical Plans
• Dental Insurance
• Vision Insurance
• Health Savings and Spending Accounts
• Tuition Reimbursement
• 401k with excellent employer match
• Wellness Incentive Program
• Employee Assistance Program

#engineeringforthebetter

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.