Service Sales/ Branch Manager Samut Prakan
Thailand, Bangkok
Job benefits
Your responsibilities and tasks
1. Manage and constantly improve workshop, its assets and operations.
2. Prepare quotations for compressor overhauls.
3. Arrange overhaul execution and job reporting
4. Manage compressor exchange program.
5. Manage training center (at the same location)
6. Execute overhaul trainings.
7. Arrange maintenance of workshop and training center assets
8. Develops and supports relations with existing customers and develop new customers
9. Promote GEA HRT New Machines and services to the market
10. Makes sure offers are prepared on time and followed up
11. Ensures OI and Margin targets are met
12. Participates in best practice implementation
13. Ensures alignment and close cooperation with other colleagues from GEA Thailand and other countries where needed.
14. Ensures that the customers of HRT Division in your region are fully satisfied by service level provided (focus on availability for their requests, speed of answer)
15. Manages local team of service technicians, and other functions if applicable
16. Support resolution of difficult technical matters, warranty cases
17. Support execution of contracted jobs
18. Train & coach less experienced service engineers of GEA ,hands-on mechanical and electrical skills, troubleshooting skills, knowledge of equipment, maintenance & repair procedures
Your profile and qualifications
- Relevant technical education
- Other development courses and programs are of advantage
- Minimum 3 years of experience in refrigeration or compression service, maintenance, repair and commissioning
- Excellent mechanical & electrical skills & knowledge
- Good refrigeration process knowledge
- Troubleshooting skills
- Basic knowledge of automation
- Good reporting skills
- Coaching/training skills or experience is an advantage
- Service sales experience is an advantage
- People management experience is an advantage
- English (pre-intermediate or better),
- Good general communication skills
- Commercial skills and attitude
- Analytical skills
- Organizational skills
- Problem-solving attitude & skills
- Strong commitment to achieving goals
- Strong Customer orientation
- Self-motivation
About GEA
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
GEA careers
Join a top employer
GEA is certified as a Top Employer by the Top Employers Institute for Europe. We have high scores for Leadership, Ethics & Integrity and Sustainability.
GEA careers
A world of opportunities
We’re a global industrial engineering company and one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors, and many others. GEA offers exciting and diverse training and career opportunities around the world.
GEA careers
About GEA
GEA’s heritage stretches back more than 140 years. Today, we operate in resilient customer industries with a dedicated workforce of more than 18,000 employees and conduct business with more than 150 countries.
