Job opportunity
Field Service and Technical Support - Torrebelvicino, Italy
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Job information
Reference Number
JR-0031719
Job function
Service
Position type
Full time
Site
Viale dell'Industria, 36036 Torrebelvicino-Pieve VI
Your responsibilities and tasks:
· GEA is one of the largest technology suppliers for food processing and a wide range of other industries. The global group focuses on technologies, components and sustainable solutions for sophisticated production processes in diverse end-user markets promoting a team-building atmosphere where everyone is treated with respect.
· At GEA Comas we are seeking a highly motivated Service Engineer for bakery technologies. This position will provide strong technical support to our customers both at site and/or remotely/on-line. This position will also support Service Team on service development.
The role is based in Torrebelvicino (Vicenza), Italy and the role requires to perform inspections visits/maintenance tasks at customer sites (worldwide) approximately 120-150 days/yr (non-consecutive).
Your Tasks
▪ Perform service maintenance, planned and unplanned
▪ Perform site troubleshooting, service audits - “Health checks”
▪ Provide On-line and On-site assistance
▪ Preparation and execution of site visits/maintenance tasks at Customer site
▪ Installation and commissioning of new tooling and equipments with product testing stages
▪ Preparation of comprehensive service report and support the service offers preparation
▪ Perform Electrical and Mechanical inspections, adjustments, repairs and reporting to Customer
▪ Support development of service business
▪ Support GEA Region and Country service organizations, performing training on the job and remote training
Your profile and qualifications:
Your Skills
▪ Preferred background is electromechanical or mechanical, better if in bakery industry
▪ Capability to understand customer needs/requests (internal/external customers) supporting the grow of service business
▪ Good communication, interpersonal and presentation skills, able to communicate / deal professionally with both internal and external customers
▪ Organized, has an analytical mind and able to eliminate obstacles through creative and adaptive approaches
▪ Independent
▪ Service driven and open-minded; works well in teams
▪ Highly motivated and has strong sense of ownership and good independent working capabilities
▪ Willing to travel with flexibility
▪ Good knowledge of English (both spoken and written). Knowledge of other languages is an advantage
GEA careers
Join a top employer
GEA is certified as a Top Employer by the Top Employers Institute for Europe. We have high scores for Leadership, Ethics & Integrity and Sustainability.
GEA careers
A world of opportunities
We’re a global industrial engineering company and one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors, and many others. GEA offers exciting and diverse training and career opportunities around the world.
GEA careers
About GEA
GEA’s heritage stretches back more than 140 years. Today, we operate in resilient customer industries with a dedicated workforce of more than 18,000 employees and conduct business with more than 150 countries.
