HR Operations Specialist (Portuguese/French)

• Execute a high standard of service, processes, and policies across regional HR operations to create an outstanding employee experience, simplicity, and customer satisfaction

• Ensuring day-to-day HR operations for the assigned countries by processing requests and services via ServiceNow

• Provide advice to managers and employees on various HR topics, inquiries, policies, procedures, and information requests

• Single point of contact for the assigned country

• Initiate transactional processes on behalf of managers if needed

• Assist with performance management, including goal setting, feedback, and evaluations

• Enable our employees, managers, and stakeholders regarding HR processes and systems (such as Workday)

• Contribute to HR projects as needed with various deliverables such as: testing, translating, documenting, enabling

• Maintaining HR data in Workday, administration and organization of HR data and ensuring data quality and accuracy

• Creation of employment documents such as: contracts, certificates, addendums, salary increase etc.

• Supporting managers and other stakeholders in their HR administrative tasks

• Performing routine tasks as part of HR processes delivery catalogue

• Bachelor's degree in Psychology, HR, Business, or related field.

• 1 year of HR experience, preferably in a shared service center environment is a plus.

• Based in Bogotá, Colombia.

• Excellent verbal and written communication skills in English and one secondary language such as: Portuguese or French.

• Strong customer service skills and ability to build relationships with stakeholders.

• Analytical mindset and problem-solving skills.

• Experience with (HR) systems, preferably Workday and ServiceNow.

• Ability to work independently and as part of a team in a fast-paced environment.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are looking for a challenging and rewarding role in a dynamic and growing company, please submit your application today!