Enter into a partnership with GEA
Service Agreements for Food Processing & Packaging
Choose a long-term partner who keeps your operations running at peak performance. With our Service Agreements, you benefit from the optimal mix of accessing GEA expertise, digital intelligence, and personalized care. Designed to maximize uptime, enhance productivity, and support your sustainability goals.
Why Choose a GEA Service Agreement
- Tailored maintenance and parts planning
Every plant is unique. That’s why we engineer maintenance and parts plans for each machine - aligned with your production profile, operating intensity, and preferences. You receive timely interventions and the right parts, exactly when needed. Our Service Agreement App enables our Sales Representatives to configure a customized plan with you in just 30 minutes. - Protect uptime with genuine OEM parts
GEA original parts ensure perfect fit, preserve product quality, and maintain machine performance. We conduct annual reviews of your spare parts inventory to anticipate long-lead items and offer express delivery when time is critical. - Expert support when it matters most
From day one, you gain direct access to GEA specialists. With RemotePartner, many issues are resolved remotely, quickly and securely, without the need for on-site visits. This reduces downtime, lowers service costs, and minimizes travel-related emissions. Our expert services and training programs empower your teams to apply best practices and maximize equipment performance. - Proactive maintenance powered by digital insight
GEA technicians perform targeted inspections and develop asset-specific maintenance plans based on technology, age, and usage. Integrated InsightPartner condition monitoring provides performance transparency, alerts, and actionable data - enabling smarter, earlier interventions.
Maximizing availability
Boosting productivity
Advanced sustainability
Choose from pre-configured packages and tailor them to your needs
- Starter Packages - Partner with us from the start
A solid foundation with priority hotline access, RemotePartner support, defined response times, and a baseline GEA maintenance plan with parts recommendations. Add InsightPartner for full performance transparency, alerts, and early intervention capabilities. - Care Packages - Professional maintenance support
Building on Starter, Care includes scheduled preventive maintenance, inspections, condition checks, and calibration by GEA technicians. You also receive optimization support and long-lead parts planning tailored to your application - enhancing reliability for critical assets. - Performance Packages - Yield optimization
Performance Packages offer exclusive expert services such as training, consulting, application support, and machine optimization. These outcome-based contracts are designed to improve production yield and overall equipment effectiveness. Please contact your local GEA office to confirm availability in your region.
Extend any package with capabilities that match your priorities
Enhance digital visibility with advanced InsightPartner analytics. Strengthen reliability with energy monitoring and early fault detection. Improve responsiveness with RemotePartner coverage and express delivery or defined response times. For maximum readiness, add breakdown parts packages for rapid repairs or condition-based parts aligned to actual wear and asset health.
Learn more
Have we sparked your interest?
Boost your service level with our Service Agreements program for GEA food processing and packaging equipment.
Would you like to learn more? Download the brochure or get in contact directly with GEA.
関連製品
GEA InsightPartner for food processing and packaging equipment
By providing instant access to real-time equipment data, InsightPartner helps food processors manage their production better. Our cloud-based solution provides advanced analytics and comprehensive insights based on continuous data monitoring.
GEA RemotePartner for food processing and packaging equipment
GEA RemotePartner combines digital machine access and remote support to help you swiftly identify the root cause of any equipment issue and get instant assistance from GEA experts. The result: faster issue diagnostics and resolution, enhanced machine performance, greater efficiency and minimal downtime.
GEA First Aid Kits
食品包装業界では性能が最も重要です。生産性を最大化するには、高速スライス・包装システムが完璧に機能している必要があります。いかなるも予定外の休止期間（ダウンタイム）も許容できないため、お客様の機器を健全な状態に保つことが不可欠です。
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GEAインサイト
ヒートポンプが地域暖房の脱炭素化を加速
地球温暖化の影響は世界中でますます明らかになっています。あらゆる地域の町や都市が同じ課題に直面しています。それは、信頼性が高く、手頃な価格で、持続可能な供給源からの熱を地域社会に供給することです。GEAは、この分野の専門家であるGEA Heating & Refrigeration TechnologiesのヒートポンプマネージャーであるKenneth Hoffmannに、地球温暖化への迅速な対応について話を聞きました。
GEAと共に酪農のデジタル未来を生きる
酪農家のトムの目に留まったもの。従来の製品デモの代わりに、GEAはAR（拡張現実）によるイノベーションを紹介しました。これはGEAのインタラクティブなデジタル酪農場始まりにすぎません。
Add appeal to your product with GEA food forming plates
Eye-catching and appetizing - forming adds appeal and character to your food products. Mouth-watering burgers, meat replacement products, fresh fillets and trendy whole muscle foods – neither of these products would come to life without forming. GEA forming machines give you a competitive edge to improve variety, capacity and yield.
Variety in shape and form
You can choose from an extensive range of food forming plates that complement your forming machine. If you need to stand out even more, we can help you create customized three-dimensional forms. Whatever the ingredients, recipe or product size, a GEA solution can provide a huge variety of shapes and forms.
Precision engineered for maximum yield
The original GEA FormPlates make every gram of your product count. Nothing beats quality when it comes to minimizing give-away and optimizing the shape, quality and portion weight of your formed products. GEA food forming plates are precision matched to the tolerance and design of your forming machine. A 100 mm burger will be exactly 100 mm, and the shape and quality will be as you expect it to be: perfect. Genuine GEA FormPlates boost yield and contribute to your profitability by virtually eliminating smearing.
Focus on form, yield and economy
- Efficient designs, built for accurate shaping and portion weight
- Lightweight, durable construction for reliable, long-life operation
- Forming plates can be exchanged quickly for true production versatility
- Certificated for highest level of hygiene
- Supreme forming quality
Extensive choice of food forming plate material
GEA FormPlates are available in five different materials, ranging from cost effective PE (in white or blue) for short runs and shape tests, to the durable PremiumForm for extreme forming quality and very long production runs. Together we can find the best choice to fit your application needs, production requirements or budget.
Food forming the GEA way
GEA takes the lead in food forming technology to meet any customer's need. GEA formers portfolio is designed to offer food processors Variety, capacity, yield, versatility, hygiene, sustainability and above all, product quality. Whether you want to improve your forming equipment with GEA Knockout E-series or original GEA FormPlates, GEA service organization and team of application specialists can support you all the way.
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