Service & Sales Support Engineer
United Kingdom, Warrington, Cheshire
福利厚生
求人情報
お客様の責任と任務 :
We’re expanding our Liquid and Powders Division in Warrington and are looking for a Service & Sales Support Engineer to join our growing Service team. This is a varied and dynamic role that blends technical, commercial, and coordination responsibilities — ideal for someone who’s organised, proactive, and passionate about delivering exceptional customer support.
About the Role
This position is primarily office-based, with occasional site and customer visits depending on workload and business needs. You’ll play a key role in supporting GEA’s service growth strategy, ensuring customers receive timely, high-quality service solutions across a range of technologies, including atomisers, homogenisers, process upgrades, and energy retrofit projects.
Key Responsibilities
Support the sales phase by preparing and coordinating service quotations, spare parts lists, and post-commissioning offers in collaboration with Service Sales Managers, Project Managers, and technical teams.
Manage project documentation and ensure all materials are accurate, consistent, and available via the GEA Assist platform.
Coordinate service projects and upgrades – from order processing and supplier liaison to delivery tracking and invoicing.
Provide CRM and planning support, maintaining service calendars, engineer schedules, and prompt handling of customer enquiries.
Assist in promoting GEA products and services on-site, ensuring customer satisfaction and compliance with all safety and company procedures.
This role offers exposure to both commercial and technical aspects of GEA’s service operations and the opportunity to play a pivotal part in our aftermarket growth strategy. No two days are the same — you’ll be at the heart of our mission to deliver innovative, reliable, and customer-focused service solutions.
お客様のプロフィールと資格 :
Engineering background in mechanical, electrical, or process disciplines — supported by a craft apprenticeship or equivalent technical training.
Proficient in Microsoft Office, including Excel, Word, and Outlook.
Strong working knowledge of ERP systems (ideally SAP) and CRM platforms for quotation management, order processing, and internal coordination.
Excellent communication, organisation, and coordination skills, with strong attention to detail.
Confident engaging with customers, suppliers, and internal teams at all levels.
Proactive and self-motivated, with a strong sense of ownership and accountability.
Willing to undertake occasional customer site visits as required.
About GEA
GEA は、食品および飲料加工業のみならず、その他の幅広い加工業において世界屈指のサプライヤです。60 カ以上の国の約 18,000 人の従業員が、GEA の成功に大きく貢献しています。ぜひ、その仲間に加わってください! 当社は、興味深く、やりがいのある任務、国際的なチームでの前向きな職場環境、そして国際企業における個人の発展と成長の機会を提供します。
関連職種
GEAでのキャリア
トップ・エンプロイヤーに参加する
GEAは、トップ・エンプロイヤー・インスティテュート（Top Employers Institute）からトップ・エンプロイヤーとして認定されています。「リーダーシップ」、「倫理と誠実さ」、「持続可能性」で高いスコアを獲得しています。
GEAでのキャリア
さまざまな可能性のある世界
GEAはグローバルな産業エンジニアリング企業であり、食品、飲料、医薬品分野をはじめとする世界最大級のシステムサプライヤーのひとつです。GEAは、世界中でエキサイティングで多様なトレーニングとキャリアの機会を提供しています。
GEAでのキャリア
GEA の概要
GEAには140年を超える伝統があります。現在、当社は18,000人以上の従業員を擁し、回復力のある顧客企業で事業を展開し、150カ国以上で取引を行っています。
