福利厚生
求人情報
お客様の責任と任務 :
With the continued success of GEA Milking Systems, we are looking for a Technical Support Engineer to join our Farm Technologies UK team.
This is a varied, field-based role supporting our advanced Automated Milking Systems (AMS) and Dealer Network. The position combines working from home with travel, predominantly across the South of the UK, although UK-wide travel and occasional overnight stays will be required.
Joining GEA means becoming part of one of the world’s leading engineering companies, working with innovative technology within the dairy farming industry.
Reporting to the Senior Manager of Technical Support, you will:
Provide technical support to our Dealer Network and customers using GEA AMS robotic milking systems and associated equipment.
Assist in the development, coordination, and delivery of technical training programmes for both the Dealer Network and internal teams
Diagnose and resolve technical issues, escalating to GEA HQ Support where necessary along with accurate and detailed descriptions of the issue
Communicate technical issues and solutions across the UK Technical Team and produce relevant technical bulletins and guidance for GEA and the Dealer Network
Support new AMS projects from pre-installation through to commissioning, ensuring equipment is installed to GEA standards.
Provide ongoing technical support to Dealers and customers following installation.
Translate customer requirements into technical solutions and liaise with relevant teams on installation plans.
Deliver training to AMS customers, enabling them to fully understand the system and maximise its functionality, value, and benefits.
Maintain accurate project documentation and reporting in line with company requirements.
Assess risks and ensure compliance with GEA quality, health, safety and environmental (QHSE) standards.
お客様のプロフィールと資格 :
We are looking for a practical, technically minded engineer with strong problem-solving skills and a customer-focused approach.
You will ideally have:
A mechanical and/or electrical engineering background with relevant technical qualifications.
Strong electrical, mechanical and pneumatic knowledge.
Excellent troubleshooting and fault-finding skills.
Strong IT skills, including Microsoft Office and the ability to work with specialist software systems.
The ability to read engineering drawings and electrical schematics and interpret diagnostic data.
Good organisational and reporting skills, with the ability to work methodically and meet deadlines.
Strong written and verbal communication skills and the ability to build effective relationships with Dealers, customers and colleagues.
A proactive approach and the ability to work independently as well as part of a team.
A good understanding of workplace Health & Safety requirements.
Flexibility to travel throughout the UK and stay away from home when required.
Experience within agricultural or dairy engineering and an understanding of dairy farming would be advantageous but is not essential.
GEAについて
GEA は、食品および飲料加工業のみならず、その他の幅広い加工業において世界屈指のサプライヤです。60 カ以上の国の約 18,000 人の従業員が、GEA の成功に大きく貢献しています。ぜひ、その仲間に加わってください! 当社は、興味深く、やりがいのある任務、国際的なチームでの前向きな職場環境、そして国際企業における個人の発展と成長の機会を提供します。
関連職種
GEAでのキャリア
トップ・エンプロイヤーに参加する
GEAは、トップ・エンプロイヤー・インスティテュート（Top Employers Institute）からトップ・エンプロイヤーとして認定されています。「リーダーシップ」、「倫理と誠実さ」、「持続可能性」で高いスコアを獲得しています。
GEAでのキャリア
さまざまな可能性のある世界
GEAはグローバルな産業エンジニアリング企業であり、食品、飲料、医薬品分野をはじめとする世界最大級のシステムサプライヤーのひとつです。GEAは、世界中でエキサイティングで多様なトレーニングとキャリアの機会を提供しています。
GEAでのキャリア
GEA の概要
GEAには140年を超える伝統があります。現在、当社は18,000人以上の従業員を擁し、回復力のある顧客企業で事業を展開し、150カ国以上で取引を行っています。
