Oportunidades de emprego
Suas responsabilidades e tarefas:
Technical Service & Troubleshooting
- Diagnose and resolve mechanical, electrical, and automation-related issues on Separators, Decanters, and Homogenizers.
- Perform preventive maintenance, corrective maintenance, and emergency breakdown support.
- Conduct root cause analysis (RCA) and recommend corrective actions to prevent recurring equipment failures.
- Support equipment installation, commissioning, start-up, and performance optimization.
- Perform vibration analysis, alignment checks, bearing replacement, seal replacement, and other mechanical service activities.
- Troubleshoot PLC, HMI, instrumentation, sensors, actuators, VFDs, and control systems.
- Ensure equipment operates according to OEM specifications and customer requirements.
Customer Support
- Provide technical consultation and training to customers' maintenance and operational teams.
- Prepare service reports detailing performed work, findings, recommendations, and spare parts requirements.
- Build and maintain strong relationships with customers to ensure high levels of service satisfaction.
- Respond promptly to customer service calls and emergency breakdown requests.
Planning & Documentation
- Plan and execute field service activities efficiently and safely.
- Identify spare parts requirements and support quotations for service activities.
- Maintain accurate service records and documentation.
- Ensure compliance with company quality, safety, and environmental standards.
Health, Safety & Compliance
- Adhere to company HSE policies and site safety regulations.
- Conduct risk assessments before performing service work.
- Ensure safe execution of mechanical and electrical troubleshooting activities.
Seu perfil e qualificações:
Education
- Bachelor's Degree or Diploma in: Mechanical Engineering Mechatronics Engineering Electrical Engineering Automation Engineering or related technical disciplines
Experience
- Minimum 3-5 years of field service experience in industrial equipment, preferably: Separators Decanters Homogenizers Pumps Compressors Process equipment within Food, Dairy, Beverage, Palm Oil, Chemical, or Pharmaceutical industries
Technical Competencies
- Strong mechanical troubleshooting skills involving rotating equipment.
- Knowledge of bearings, seals, lubrication systems, motors, gearboxes, and drive systems.
- Experience with PLCs, HMIs, VFDs, field instrumentation, and industrial automation systems.
- Ability to read and interpret mechanical drawings, P&IDs, electrical schematics, and automation diagrams.
- Familiarity with vibration monitoring, condition monitoring, and predictive maintenance techniques.
- Experience in commissioning and start-up activities is highly preferred.
Personal Attributes
- Strong analytical and problem-solving skills.
- Customer-oriented with excellent communication skills.
- Ability to work independently and manage field service assignments.
- Willingness to travel extensively across Sumatra and other regions when required.
- Fluent in Bahasa Indonesia and basic English communication skills.
Key Performance Indicators (KPIs)
- Service response time
- First-time fix rate
- Equipment uptime improvement
- Customer satisfaction
- Service quality and safety compliance
- Preventive maintenance completion rate
Sobre a GEA
A GEA é um dos maiores fornecedores do setor de processamento de alimentos e bebidas e de uma ampla gama de outros setores de processamento. Aproximadamente os 18.000 funcionários em mais de 60 países contribuem de maneira significativa para o sucesso da GEA. Venha e junte-se a nós! Nós oferecemos tarefas interessantes e desafiadoras, um ambiente de trabalho positivo em equipes internacionais e oportunidades de desenvolvimento e crescimento pessoal numa empresa global.
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Somos uma empresa global de engenharia industrial e um dos maiores fornecedores de sistemas do mundo para os setores de alimentos, bebidas e farmacêutico, entre muitos outros. A GEA oferece oportunidades de carreira e treinamentos interessantes e diversificadas em todo o mundo.

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A herança da GEA remonta a mais de 140 anos. Hoje, operamos em setores de clientes tenazes com uma força de trabalho dedicada de mais de 18.000 funcionários e fazemos negócios em mais de 150 países.
