
The Mechanical Field Service Engineer is responsible for delivering high-quality field service activities at customer sites across the Dairy, Food, Beverage, Chemical, and Pharmaceutical industries, alongside supporting service planning and administration from the Warrington office. The role combines hands-on mechanical service execution with professional customer interaction, accurate service reporting, proactive planning support, and contribution to lead generation for additional and new service works. The position supports both office-based and field-based activities, with travel to customer sites anywhere in the UK.
Key Responsibilities:
Field & Office-Based Working
Undertake field-based service works at customer sites across the UK.
Carry out office-based activities from the Warrington office including service preparation, reporting, technical follow-ups, and planning support.
Maintain flexibility to travel and work away from the office as service demand requires.
Field Service Execution
Preventive maintenance, inspections, corrective repairs, fault finding, overhauls and refurbishments.
Installation and commissioning support where required.
Ensure all work is completed safely, in compliance with GEA standards and customer site requirements.
Customer Support & Communication
Act as a professional GEA representative at all times.
Communicate clearly with customers regarding work scope, findings, and recommendations.
Service Reporting & Documentation
Complete accurate and timely service reports detailing work carried out.
Identify and document follow-up actions and improvement recommendations.
Planning & Collaboration
Support service planning through clear feedback on job scope, duration and technical findings.
Work closely with Service Sales, Spare Parts, Engineering and Technical Support teams.
Lead Generation & Upselling
Identify and report opportunities for additional service work, upgrades, and maintenance contracts.
Support service sales growth through technical insight and customer engagement.
Health, Safety & Quality
Adhere to all GEA Health & Safety policies and customer site procedures.
Promote a strong safety culture and compliance with quality standards.
Essential
Mechanical engineering apprenticeship or equivalent qualification.
Proven experience in a mechanical field service or maintenance role.
Strong mechanical fault-finding and repair skills.
High standard of written communication for professional reporting.
Full UK driving licence and willingness to travel UK-wide.
Desirable
Experience within Dairy, Food, Beverage, Chemical or Pharmaceutical industries.
Knowledge of GEA or similar process equipment.
GMP or hygienic design experience.
Personal Attributes
Customer-focused, professional and safety-conscious.
Organised, reliable and able to work independently.
Commercially aware with a continuous improvement mindset.
A GEA é um dos maiores fornecedores do setor de processamento de alimentos e bebidas e de uma ampla gama de outros setores de processamento. Aproximadamente os 18.000 funcionários em mais de 60 países contribuem de maneira significativa para o sucesso da GEA. Venha e junte-se a nós! Nós oferecemos tarefas interessantes e desafiadoras, um ambiente de trabalho positivo em equipes internacionais e oportunidades de desenvolvimento e crescimento pessoal numa empresa global.

Carreiras na GEA
A GEA é certificada como Empregador de excelência pelo Top Employers Institute for Europe. Temos pontuações altas em Liderança, Ética e Integridade e Sustentabilidade.

Carreiras na GEA
Somos uma empresa global de engenharia industrial e um dos maiores fornecedores de sistemas do mundo para os setores de alimentos, bebidas e farmacêutico, entre muitos outros. A GEA oferece oportunidades de carreira e treinamentos interessantes e diversificadas em todo o mundo.

Carreiras na GEA
A herança da GEA remonta a mais de 140 anos. Hoje, operamos em setores de clientes tenazes com uma força de trabalho dedicada de mais de 18.000 funcionários e fazemos negócios em mais de 150 países.