福利厚生
求人情報
お客様の責任と任務 :
At GEA Bakery, we are seeking a dynamic and forward‑looking individual to join our organization as Team Leader Order Handling.
Reporting to the Service Department Manager, the successful candidate will:
Lead and coordinate the plant Order Handling team, ensuring operational efficiency and high standards of quality.
Oversee and manage the complete order lifecycle, ensuring accuracy, timeliness, and compliance with internal processes.
Act as a key interface with multiple functions (Service, Engineering, Logistics, Sales, Procurement, Finance) to ensure seamless information flow and maximum customer satisfaction.
Support the continuous growth of the business by identifying opportunities for process optimization, efficiency improvements, and value-driven solutions.
How you’ll make an impact
Lead team activities to ensure efficient, accurate, and customer‑centric Order Handling operations.
Analyze Order Handling workflows and processes, identifying gaps and implementing operational best practices.
Collaborate with Region and Countries teams to harmonize procedures and align order‑handling activities with global strategies.
When required, conduct plant or customer site visits to monitor needs, order status, and operational issues.
Translate customer requirements into clear, timely, and technically coherent Order Handling activities.
Expected outcomes
A streamlined, accurate, and customer‑oriented Order Handling process.
Business growth enabled by efficient and reliable order management.
Increased customer satisfaction through clear communication, consistent timelines, and strong cross‑functional coordination.
お客様のプロフィールと資格 :
What sets you up for success
Solid experience in Order Handling, Technical Customer Service, Service Sales, or Technical Support, ideally in industrial or food processing equipment.
Excellent communication and interpersonal skills, with the ability to interact professionally with customers and internal teams.
Understanding of plant engineering, machinery, and production processes.
Fluent in Italian and English; additional languages are an advantage.
Strong proficiency in SAP is highly recommended.
Strong negotiation, analytical, and problem‑solving abilities.
Independent, proactive, and customer-oriented mindset.
Demonstrated leadership capabilities, with experience in team coordination and strategic thinking.
University degree in a technical or commercial field (engineering preferred).
What We Value
Respectful and collaborative interactions across all organizational levels.
Ability to simplify complex technical matters and present clear, actionable solutions.
Passion for innovation and openness to change.
A practical, hands‑on approach to customer service, supported by a solid technical foundation.
Ready to engineer a better world with us?
Apply today and let’s build something extraordinary together.
About GEA
GEA は、食品および飲料加工業のみならず、その他の幅広い加工業において世界屈指のサプライヤです。60 カ以上の国の約 18,000 人の従業員が、GEA の成功に大きく貢献しています。ぜひ、その仲間に加わってください! 当社は、興味深く、やりがいのある任務、国際的なチームでの前向きな職場環境、そして国際企業における個人の発展と成長の機会を提供します。
関連職種
GEAでのキャリア
トップ・エンプロイヤーに参加する
GEAは、トップ・エンプロイヤー・インスティテュート（Top Employers Institute）からトップ・エンプロイヤーとして認定されています。「リーダーシップ」、「倫理と誠実さ」、「持続可能性」で高いスコアを獲得しています。
GEAでのキャリア
さまざまな可能性のある世界
GEAはグローバルな産業エンジニアリング企業であり、食品、飲料、医薬品分野をはじめとする世界最大級のシステムサプライヤーのひとつです。GEAは、世界中でエキサイティングで多様なトレーニングとキャリアの機会を提供しています。
GEAでのキャリア
GEA の概要
GEAには140年を超える伝統があります。現在、当社は18,000人以上の従業員を擁し、回復力のある顧客企業で事業を展開し、150カ国以上で取引を行っています。
