The role combines technical expertise, advisory services, system optimization, and training across GEA solutions.
Key Responsibilities:
Key Responsibilities
Herd Management Analysis & Optimization
- Diagnose issues related to feeding, udder and animal health, reproduction, cow flow, milking routines, and parlor hygiene.
- Develop and present evidence‑based improvement plans.
- Conduct specialized audits (Pre‑Implementation AMS, Animal Welfare, Mastitis, and other GEA‑defined audits).
- Perform on‑farm optimization to improve throughput, efficiency, and animal wellbeing.
System Implementation & Product Expertise
- Support farm layout design and the implementation of automatic milking systems (AMS).
- Deliver implementation and handover training to customers.
- Provide expert support for GEA herd‑management solutions, including DairyPlan, CowScout, FarmView, CowView, CattleEye and future digital tools (e.g., DairyNet).
Training & Education
- Deliver structured training for GEA FT teams and customers on herd‑management systems and digital tools.
- Conduct workshops, online sessions and on‑farm training tailored to user needs.
- Participate in international GEA training and knowledge‑exchange programs.
Advisory & Customer Support
- Provide basic nutrition advisory (PMR, TMR) to support herd health and productivity.
- Offer ongoing guidance on best practices in herd management, milking procedures, and health monitoring.
- Collaborate with Sales during customer visits, product demos, and technical discussions.
Business Development & Representation
- Promote and sell GEA services, audits, and optimization programs.
- Represent GEA at national fairs, regional events, and marketing initiatives.
- Build and maintain long‑term customer relationships with high service quality and consistent follow‑up.
Data‑Driven Decision Support
- Analyze farm data (milk yield, KPIs, sensor data) to support customer decision-making.
- Prepare performance reports with actionable recommendations.
- Monitor and benchmark herd productivity across farms.
Continuous Improvement & Innovation
- Identify opportunities to enhance GEA tools, processes, and customer offerings.
- Act as an internal expert supporting product development with field insights.
- Lead pilot projects involving advanced technologies (precision livestock tools, sensors, automation).
Cross‑Functional Collaboration
- Work closely with Sales, Service, Engineering, R&D, and Product Management.
- Share customer feedback to improve product roadmaps, training programs, and field support.